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20 instant-book locations

4.67(121 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.65(1.1k reviews)
Urgent care
I went in with flu like symptoms. I was curious if I had Covid but did not get tested.  I could have spoke up for a desire for a test, but my preference would have been that the test would be automatically given.
4.86(7 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
4.53(845 reviews)
Urgent care
The front desk medical assistants were unwelcoming, rude, and created an uncomfortable environment in the lobby area and in the back rooms while performing physical/UA/ppd. The PA was polite and made the remainder of the appointment quick and pleasant.
4.48(120 reviews)
Urgent care
Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.
4.93(586 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Contacted Urgent Care via Google search and booked appointment after I had severe symptoms of UTI infection. Got appointment at requested time and it all went great. The staff is very courteous and efficient. Great place to get help when you need it right away.
4.88(3.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Am visiting from out-of-town. Tried tackling a sidewalk om Friday night, went in at mid-day on Monday and found the sidewalk won. Very helpful.
4.76(115 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.84(2.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
I had a terrific experience yesterday when I needed one. I was a walking appointment and after the paperwork was completed, it was less than 10 minutes before I was evaluated. The staff was clean and professional. The visit was as easy as it could be, and I will definitely return if I need to. Thanks for your help!
4.17(98 reviews)
Urgent care
Came in for a sore throat, Sheila was super personable and friendly. She took additional tests that I requested with a smile and some good laughs. William took charge of the appointment shortly after handling everything with care. The entire experience was very positive and will definitely recommend the staff at Carbon Health. Thank you all very much!
4.53(60 reviews)
Urgent care
This was probably best urgent care I have ever been to.
4.43(44 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Always far exceeds expectations.
4.35(52 reviews)
Urgent care
Colton was very friendly, knowledgeable, and helpful!
4.62(45 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Close to home. Spotless facility Knowledgeable and kind staff
4.34(101 reviews)
Urgent care
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.66(83 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
After visiting Carbon about 10 days ago for an ear canal that was clogged with wax, my symptoms returned (ear pain, moist discharge from the ear canal.) So, unable to get an appointment with my PCP, I scheduled an appointment at Carbon. This time a different doctor saw me. As soon as she entered the room and asked me what was going on and learned that I had been using carbon oxide drops to try and re-clear my ear, she berated me and told me that I should not do that. She berated me over and over, like I was a stupid person, which put me off guard and had the effect of shutting me up. Then she looked in my ears and pronounced me to be healthy… nothing wrong. It felt like she wanted to be done with me. I told her that I had pain in my ear (to which she interrupted “take Advil”) and that every morning I woke up with a moist and slightly not nice smelling moist discharge coming from my ear. I asked if this is something that could be solved with antibiotics or steroids. She said she could give me prednisone “if I wanted” as if I would be the one to make the prescribing decision. Then I told her about the discharge and she said that she could give me some antibiotic drops, and that I should take Guifenesen. The doctor made very little effort to understand my issue and symptoms, and she had a pretty awful bedside manner. I would not want to see this doctor again. I left having zero sense of resolution, and zero confidence in the treatment plan she gave me. I guess I will try to see my PCP or go to an ENT. This was an awful waste of time and money. She prescribed antibiotic ear drops, and did not prescribe the prednisone.
4.44(57 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite
4.65(1.1k reviews)
Urgent care
Good care, short wait. Have paperwork for my doc at home and ordered prescription. Just what I needed while traveling.
4.63(2k reviews)
Urgent care
Care the PA was empathetic and listened  Her instructions were clear.
4.68(62 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
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Discover Novato Healthcare with Solv

Solv simplifies your search for healthcare in Novato by seamlessly connecting you with urgent care and walk-in clinic options. With Solv, you can easily locate nearby clinics, access their ratings and reviews, view their hours of operation, and directly book same-day appointments with trusted providers. Our platform offers convenient features such as saving your appointment history for instant re-bookings and tracking your health insurance usage and deductible. Whether you're seeking care for sudden illnesses or minor injuries affecting you, your family, or your children, Solv streamlines the process by allowing you to filter by insurance acceptance, pediatric services, and current availability.

What to Expect with Your Visit

When you seek urgent care in Novato, anticipate an efficient process designed to address your health concerns. For the best experience, it’s important to properly prepare for your visit and understand the likely expectations once you enter the clinic.

Preparing for Your Visit

A successful urgent care visit starts with good preparation. Here's how you can get ready:

  • Where possible, book a visit online with Solv to save time waiting in the clinic
  • Bring your ID, insurance card, and an accepted method of payment
  • List your current medications, allergies, and any chronic conditions you may have
  • Prepare a brief description of your symptoms and concerns, including their onset
  • Think of any questions you might have for the healthcare provider

During Your Visit

You'll receive immediate attention from skilled healthcare professionals at the urgent care center focused on promptly diagnosing and treating your condition. Expect:

  • A brief wait, depending on the clinic's volume and whether or not you booked ahead with Solv
  • Check-in by providing your ID, insurance, reason for your visit, and completing initial registration paperwork
  • A consultation with a healthcare provider to discuss your symptoms and medical history
  • Possible diagnostic tests (e.g., X-rays or lab tests), if needed

Treatment may include prescriptions, wound care, or other immediate interventions.

Following your visit, ensure you understand home care instructions or medication usage. You might also receive referrals for specialist care or requests for follow-up visits to monitor your condition. Communication with your healthcare provider is key, so don't hesitate to reach out with any post-visit questions or concerns.

Urgent Care FAQs

  • What is urgent care?

    Urgent care is a healthcare service focused on providing immediate, non-life-threatening medical attention. Urgent care centers treat conditions such as sprains, cuts, burns, and common illnesses and offer a range of services, including diagnostic and preventive care like immunizations and physicals. With an estimated 15,000 clinics in the U.S., urgent care centers operate beyond traditional primary care office hours, offering a convenient and lower cost alternative to emergency rooms for urgent but minor health issues. 

  • What is a walk-in clinic?

    A walk-in clinic is a type of healthcare facility that provides medical care to patients without the need for an appointment. These clinics cover a range of services such as urgent care, occupational medicine, and primary care with walk-in availability. They cater to non-emergent health issues, offering a convenient option for accessible medical attention. Walk-in clinics vary from free services provided by government, charity, or foundation-operated facilities to private clinics with affordable rates, serving as a practical alternative for minor illnesses and injuries outside of traditional doctor's offices and emergency rooms.

  • Do urgent care centers in Novato take appointments?

    Historically, urgent care centers were strictly an on-demand, walk-in healthcare service. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Novato urgent care center that offers advanced bookings (or appointments) and book online.

  • Are Novato urgent care centers open after hours?

    Yes. Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Novato are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary.

  • How much will an urgent care visit in Novato cost?

    The cost of a visit to an urgent care in Novato varies, with cash prices for the base visit generally ranging from $100 to $175. Additional treatments, such as lab tests, X-rays, or immunizations, can increase costs, typically between $50-150 each. If you're using insurance, expect a co-pay between $20 and $50, depending on your plan and whether the clinic is in-network. Prices differ based on location, so it's best to check directly with the urgent care center and your insurance provider for accurate cost estimates.

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