Booking the urgent care appointment was easy. Waiting three hours and then being told there's only one doctor in the center.  She was seen almost five hours later for less then 10mins with the doctor.

made an appointment and was seen over an hour later than the scheduled time.

I need to work hard on the friendliness of the staff. They are very short tempered. They’re very Kurt, and they have no patience for the sickly.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

The initial wait time was good. However after being triage I was left in the room to wait 30 - 45 minutes. I’m uncertain why that occurred being nobody else was waiting to see the physician. My physician seem to have a slight attitude not verbalized, but through subtle body language. I asked for a letter for work and was told I can only get a letter off until Sunday. Even though I had been tested for RSV and Flu and the results were pending being they’re not done onsite. I was told I would need to come in Sunday to pick up my results. In the future I would return back to the clinic if there's none available in my area. However I now know what to expect. I’ve been here in the past and I didn’t have this experience.

Came in for my son and self. With only 4 people ahead of me and after 2 hours we had still not seen by the doctor. I could have went to the hospital and been seen by a doctor within those 2 hours.

Had an allergic reaction to an expired medicine. They were very accommodating. Answered all my questions. prescribe the medication I needed luckily there’s a pharmacy right next-door. I was able to get my medication’s and start them as soon as possible.

I don't no if it was a triage nurse or a doctor's assistant but she took my son's weight and height no vitals and put us in a room. We were there for 45 minutes not being seen by anyone until I complained and I should have done that sooner. I got at 9 am and didn't leave until almost 12 pm. I have never had that experience at urgent care before.

The process was amazing and staff was too but the doctor didn’t seem as if she cared or wanted to work. She stated having a wheeze after a treatment is normal and in all my life of asthma I would be treated for wheezing to stop and given liquid medication a pump and other solutions to help. I still felt short of breath when leaving but hoping the medicine she prescribed will work. Overall I had a great experience with everyone else just not the doctor. I also overheard her not wanting to help the staff when drawing blood or even be in the room with the patient, it was unprofessional in my opinion

Woke up sick was able to book an appointment wait time was unbelievable, didn’t resolve my issue 4/10 don’t recommend this urgent care at all , my doctor googled my symptoms