American Family Care, Saugus

Open until 5pm

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Popular Clinic! Booked on Solv 33 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Saugus. American Family Care is an urgent care center in Saugus, located at 371 Broadway.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

371 Broadway

Saugus, MA, 01906

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

8:00 am - 4:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Open now

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.7

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Everything went seamless - a lot better than seeking emergency care at the emergency room in a hospital- staff and Physician were great!

Michael L.

Dec 17, 2025

Verified

5.0

Easy booking online. Xray tech and doctor were fabulous. Front desk staff member was miserable and borderline rude. I remembered the same was true last time I was here. I'd still go back for medical staff and ease of booking and location.

Cheryl B.

Dec 16, 2025

Verified

5.0

Woke up felt sick had questions the doctor answered them all and I felt better about the situation. Great care, great time, great people

Adam J.

Dec 11, 2025

Verified

5.0

It was a great experience! The staff was awesome. Thank you for your help!

Luke R.

Dec 1, 2025

Verified

4.0

The woman at the front desk was not friendly at all and spoke so soft I couldn’t hear her.  Very unprofessional.Then I had blood pressure etc done and she also seemed like she didn’t want to be there. However the physician who treated me was great. Very informative, very kind and professional.

Gail S.

Nov 17, 2025

Verified

5.0

fiveStar All Around Staff wonderful They listened to what i had to say And made me feel good Ibwould gladly recommend

William D.

Nov 15, 2025

Verified

3.0

I made an appointment online with no problem. I had to wait for 35 minutes before being seen with an appointment.

April S.

Nov 12, 2025

Verified

5.0

I have body aches- temp- headache - neck pain and very very sore throat with white patches.  All tests came back negative.  But the nurse practitioner Kelsey was EXCELLENT!  She was kind and very thorough which I really appreciated since all the tests were negative.  Even she was surprised and did a second strep test to be sure.  I really appreciated her knowledge.

Any G.

Oct 30, 2025

Verified

3.0

Unfriendly front desk , They don't treat all customers equally, no profesional people

Alejandro T.

Oct 27, 2025

Verified

5.0

Didn’t know what to do had a lot mucus and it felt like it was in my lungs ! Thank God they have a x-ray machine , because my lungs are good . So I felt better knowing that ! Thank you for the wonderful service

Elaine G.

Oct 26, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

429 patients have shared ratings for American Family Care in Saugus on Solv. The average rating is 4.8 out of 5. That includes 4.7 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Saugus?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Saugus?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Saugus located?

American Family Care is located at 371 Broadway in Saugus and serves patients throughout the area.

Is American Family Care, Saugus open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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