OK really wanted to put 4 stars... but I felt the need to counter balance the 1 star review bc they mention the care over a decade declining so to me that means at one point it was more than a few stars... OK so here's the thing: Dr. Abusuwa is available #1. Yes, you can end up with the PA etc. BUT if you want DR. A, you simply state that when making the WEEKDAY appointment. Dr. A is NOT for those who want the more hardcore meds, he pretty well will not prescribe things that are dangerously addictive (with emergency exceptions for short term). With the opiod and benzo epidemics here (and everywhere) this is actually a good thing. Dr. A I've been going to for well over 12 years and he has gone out of his way many times for me. He's handled my: regular colds, allergies, auto accident needs, referral appointments made for me, pain management (without addiction issues), in house PT, gyno stuff, BiPolar, anxiety, and most recently: weight loss! From 09/10/2020 to today 12/28/2020 with his (and his APRN GEORGETTE KHOURY in particular) I am down 44.6 pounds!!!!! Do I think they are the most ideal in every capacity? No. But, overall... the convenience... the concern for LONG TERM health (versus oh here take a pill feel no pain... and worry about the side effects later) .. and the genuine care they show me I'm very happy. The turnover is for a few reasons... started with the office manager having to step back to take care of her family due to an emergency a few years back... and now from what I've overheard and kind of figured out along the way... they tend to train a lot of extended family members who are graduating in various medical fields. So sometimes it feels rude because you get the impression that you are not part of some inside joke if you will... But... it's not a bad thing that they are helping give new medical professionals a start in the family business. Last thing, when my daughter was a minor she had her forehead sliced open above her eye really bad but she (age 15 or so) didn't want to go to the dang hospital... in desperation I drove her the 3 miles to Dr. A... who's staff immediately took her before asking all the questions (payments etc) just grabbed her and Dr. A sutured her up immediately... way faster than the ER would have been... and with damn near plastic surgeon level artistry. It really should have left a huge scar I firmly believe this with all my heart... and it is honestly not even noticeable when you look for it now! It's been about 10 years but within months you just couldn't see it because DR. A is that good at suturing ... I haven't had insurance in years (I will in a few days) but I haven't needed any because Amana Medical Center has an extremely affordable selfpay rate that is pretty much the same as most office visits WITH insurance before your deductible. You don't wait long at all for scheduled appointments, pre-covid I almost always could get a same day appointment... and now the telehealth option is just simply amazing, convenient and even more affordable. Oh, and they set you up with a (free) account with TalkPHR where you can see ALL your file... the notes, the prescriptions, the referrals... every visit every entry every vital sign etc.

I was a new patient & filled the registration forms & was seen by the doctor in 5 minutes, all staff are friendly & care about the patient, I love it.

After more than 10 years as a patient, and watching the practice go seriously downhill over the past 5 or so, I must speak out. If you are looking for a doctor with good customer service skills, you may want to keep looking. I haven't seen the actual doctor in years. I'm always stuck with one of his revolving door of ARNPs or PAs. And don't even get me started about the front desk staff. They are rude, unprofessional and ignorant. The turnover is ridiculously high for a reason. Every time you go in, there's a new front desk person who is just as bad as, or worse than, the last.

I am very pleased with this clinic. It’s easy to get an appointment, I have never waited more than 20mins to be seen and Doctor Abusuwa has great beside manners. My testing on site is efficient and I do not wait long periods for results. All that I have need in a primary care Doctor I have found here.