American Family Care, Alabaster

Opens at 8am

American Family Care - Alabaster Logo

Book a visit

Select a visit type

Choose a date and time

Popular Clinic! Booked on Solv 28 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Alabaster. American Family Care is an urgent care center in Alabaster, located at 120 Colonial Promenade Pkwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

120 Colonial Promenade Pkwy

Alabaster, AL, 35007

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 7:00 pm

Opening soon

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 4:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

4.0

Waited four hours  to be seen along wait. That ok . I was sick and needed relief . Everyone was so nice it was worth the wait  I’ll be back not soon

Annie D.

Dec 26, 2025

Verified

5.0

Took about 2 hours and 45 minutes until I was called back. Only one doctor clocked in. Took another 20ish minutes until the doctor saw me. All the staff were super friendly. The wait time was just really rough.

Alyssa B.

Dec 26, 2025

Verified

4.0

Everything was good except the wait in the waiting room. The wait was like 45 minutes.

Hermelinda M.

Dec 19, 2025

Verified

2.0

Went to do a DOT Physical and took 2 hours and an 1 hour and 45 min. just to get me in the back. Ridiculous wait time for them not to be busy either.

Kendall P.

Dec 17, 2025

Verified

3.0

Showed up for an employer drug test, & no one was in waiting room. Waited for 30 minutes, during that time 2 people came in who had also not checked in online, & they were seen before me. All I needed to do was give a urine sample. It should have been a much quicker process. As the employer, I will be researching other options for our employees to provide random drug testing.

Marcasa H.

Dec 16, 2025

Verified

3.0

Waited over 1 and half hours and systems apparently kept going down so moot visit, got to x-ray room and had just laid on table to get x-rag and system crashed again.  Apparently issues at all AFC locations.  Wasted time!!!!  Will go to a different urgent care in future!!!

Julia R.

Dec 16, 2025

Verified

5.0

After a negative strep test, they did nothing to figure out the cause of a grossly swollen tonsil. I am still unable to drink, eat, or speak and I don't know what's wrong with me

Everett M.

Dec 11, 2025

Verified

5.0

I needed to see the doctor re: my lower back pain. Scheduling was very easy and no wait time. The doctor answered all my questions and provided solutions to resolve my pain. Very successful visit and I highly recommend using this facility/their doctors.

Jerry T.

Dec 10, 2025

Verified

5.0

Got in quickly and great service !! Very professional and kind !!

Terry S.

Dec 5, 2025

Verified

5.0

Everyone was amazing check in to check out. Especially the nurse. Always a great experience at AFC!

Carter C.

Dec 3, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

770 patients have shared ratings for American Family Care in Alabaster on Solv. The average rating is 4.6 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Alabaster?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Alabaster?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Alabaster located?

American Family Care is located at 120 Colonial Promenade Pkwy in Alabaster and serves patients throughout the area.

Is American Family Care, Alabaster open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2025 © SolvHealth. All Rights Reserved