American Family Care, Hunter's Crossing

Open until 7pm

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Thursday, January 23 (EST)

Popular Clinic! Booked on Solv 10 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - Hunter's Crossing. American Family Care is an urgent care center in Alcoa, located at 1015 Hunters Crossing.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1015 Hunters Crossing

Alcoa, TN, 37701

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Open now

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 4:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

4.0

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Dr. Payne is our provider of choice for urgent care needs.

Kathy B.

Jan 9, 2025

Verified

5.0

Booked an appointment quickly and had a short wait time. Doctor was good, professional, friendly.

William W.

Dec 31, 2024

Verified

5.0

Every member of the AFC Care Team is professional, efficient and caring from check-in through check-out.  I also appreciate being able to make a same day, sick appt and the ability to get in line online.  Thank you AFC Hunters Crossing 5 out of 5 Stars - Do recommend!

Wendy C.

Dec 28, 2024

Verified

5.0

I woke up feeling out of sorts and flu like and I was she i get in very easily and quickly.   Staff was very nice and the foctiff red I saw was great.  Very thorough in his examination of me and treated me accordingly and I am very pleased and I recommend this doctor and office to anyone in need of great medical care

Lisa H.

Dec 21, 2024

Verified

5.0

Both my kids and me all love coming here everyone is so nice. We get checked in fast get back fast then we see the doctor and they are really amazing and good with kids the nurses and staff are also just truly amazing place! We love it!

Kenlee A.

Dec 18, 2024

Verified

5.0

What a great bunch of kind, caring and concerned people! Thank you ALL for taking care of me!

Margo Anne R.

Dec 18, 2024

Verified

4.0

Wait time took forever even though there was no one in the waiting room, took and hour past my scheduled time to be called back then waited even longer before I can see the doctor. Care was good.

Brandon B.

Dec 17, 2024

Verified

5.0

This is my go to walk in clinic and they quality of care is excellent!

Amanda W.

Dec 16, 2024

Verified

5.0

This is my go to walk in clinic and they always do everything they can for you!!

Amanda W.

Dec 16, 2024

Verified

5.0

Fast. Easy scheduling , friendly staff! I’m one of those hate going to dr ppl but this will now be my go to. They made it so easy and had a great attitude

Jennifer M.

Dec 15, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

214 patients have shared ratings for American Family Care in Alcoa on Solv. The average rating is 4.5 out of 5. That includes 4.0 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Hunter's Crossing?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Hunter's Crossing?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Hunter's Crossing located?

American Family Care is located at 1015 Hunters Crossing in Alcoa and serves patients throughout the area.

Is American Family Care, Hunter's Crossing open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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