American Family Care, Hunter's Crossing

Opens at 8am

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Monday, December 23 (EST)

Popular Clinic! Booked on Solv 10 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - Hunter's Crossing. American Family Care is an urgent care center in Alcoa, located at 1015 Hunters Crossing.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1015 Hunters Crossing

Alcoa, TN, 37701

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 7:00 pm

Opening soon

Tue

8:00 am - 4:00 pm

Wed

Closed

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 4:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

3.9

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.6

What patients are saying...

4.0

Wait time took forever even though there was no one in the waiting room, took and hour past my scheduled time to be called back then waited even longer before I can see the doctor. Care was good.

Brandon B.

Dec 17, 2024

Verified

5.0

This is my go to walk in clinic and they quality of care is excellent!

Amanda W.

Dec 16, 2024

Verified

5.0

Fast. Easy scheduling , friendly staff! I’m one of those hate going to dr ppl but this will now be my go to. They made it so easy and had a great attitude

Jennifer M.

Dec 15, 2024

Verified

5.0

Clean lobby and rooms and nurse X-ray tech was friendly. Dr Knowledgeable and friendly as well.

Sherry G.

Dec 11, 2024

Verified

5.0

For a few days I I had the sniffles then it went to my chest. Your records shows I have 3 chronic lung diseases. So I was afraid I'd wind up in ccu again. So I go to AFC. I was assured I'd be taken care of. I relaxed and enjoyed my visit. They all perfes sional. But funny too.

Jaime M.

Dec 10, 2024

Verified

5.0

I used the check in on their website and it saved time when I got there. As the site says, it’s only a check in and not a guaranteed time to be seen.  I love the staff here. In fact Dr. Payne was the first doctor I saw here three years ago and the reason we keep coming back here. Imelda, the nurse/X-Ray tech was so kind, compassionate and loving.  I just felt Ibwas being well taken care of.

Darrah C.

Dec 6, 2024

Verified

5.0

Thank goodness for AFC. You wake up feeling crummy, can never get in to see your doctor, so AFC here I come! I used the new ‘Hold your Spot’ feature which was great! The staff are all wonderful from the front desk to the back staff. Thank you ALL for taking care of me! I definitely highly recommend you!

Margo Anne R.

Dec 5, 2024

Verified

5.0

great doctor and convenient. that thank you for all the kindness and treatment.

Yegang W.

Dec 4, 2024

Verified

3.0

Scheduled an appointment for an ear infection. The staff, except for a young blond receptionist who was quite pleasant, were incredibly rude. She seemed like a deer in the headlights. Zero friendliness, common courtesy, or professionalism. The front office manager, I am guessing, was so rude and inpatient for no reason--there were two people in the whole waiting room. The medical assistant did not explain what she was doing, jabbed a thermometer into my mouth, and behaved with the same rudeness, impatience, and complete lack of respect. The doctor was cordial but rushed me in and out like there was a fire in the building. I would tell people to avoid this place, would not recommend it, and will not ever come back. Something tells me the staff would be just fine with hearing this, as they did not display one iota of care for people.

Madaline I.

Dec 2, 2024

Verified

1.0

Everything was awful. I posted a review on Google.

Sandra R.

Nov 30, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

194 patients have shared ratings for American Family Care in Alcoa on Solv. The average rating is 4.5 out of 5. That includes 3.9 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on American Family Care’s profile.

How do I make a booking at American Family Care, Hunter's Crossing?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Hunter's Crossing?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Hunter's Crossing located?

American Family Care is located at 1015 Hunters Crossing in Alcoa and serves patients throughout the area.

Is American Family Care, Hunter's Crossing open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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