The staff and medical personnel cared for and provided excellent care to my needs. Highly recommend.

I got in to see the doctor  within 10 mins. The doctor and staff were all super friendly and the doc was super knowledgeable.  I would highly recommend this clinic to anyone.

Wanted covid tests due to runny nose. Although it was negative, I was prescribed medicine for symptoms and given thorough understanding of condition. Professional and timely.

Lady at window was rude and the lady doing blood pressure was very rude.

I had pain and swelling in my right foot, I went to American Family Care and they saw me without an appointment. The staff was friendly and the doctor was very thorough in the questions she was asking me. They did X-Rays on my foot and I didn’t have to wait very long for the results. The doctor had excellent bedside manner. I would recommend her.

Check in online was simple. Appointment took only 30 minutes from arrival time.

Staff and facility were great.  The check in process could be streamlined.  The kiosk was ok.  However, I then had to finish the check by iPhone.  The first few steps were ok although repetitive from the kiosk.  Step 5 regarding insurance should be modified to allow bypassing if insurance is already on file.  Also, if already completed from prior visits, emergency contact and privacy steps should also be prefilled or give option to bypass.   Again, the staff was great!!  Eddie Ross

The scheduling was extremely easy, but I feel like the care was sub-par. I don’t think the doctor really cared about my concern being a breastfeeding mom that’s sick. I understand that I’m limited, but it felt as if she didn’t even try to help me.

I’m grateful the PA prescribed the antibiotics I requested, but the experience was disappointing. I came in with a blistered sore on my leg that had a red circle of inflammation around it (looked like a spider bite). What brought me into urgent care was that a streak of red has started to extend away from the red circle. I have my clinical doctorate in a healthcare profession, and I know that red streaks with a wound is not good. The PA did not agree, and told me I was “making a mountain out of a molehill” and that I had “spent too much time on Google.” I told him I thought I had staph or MRSA and wanted an antibiotic to treat it. He thought I had a mosquito bite. I asked him to explain the red streak, and he said it was “part of the healing process” and I told him I felt like it was the infection entering into my lymphatic system. Though he disagreed with me, he did prescribe me what I needed, so for that I’m thankful. I had drawn an outline with pen around my redness to monitor and make sure it didn’t extend further, and wouldn’t you know it, by that evening, I had a 100 degree temperature and my red circle was beyond the line I had drawn earlier and the streak was going further. Thankfully I had taken the antibiotics, and by this morning, my wound looks so much better, which just affirms my suspicions were true- that I do have staph or some skin infection and not a mosquito bite. I feel like a provider should have been more concerned, and I worry for other patients that do not have the same background as me and wouldn’t know to insist on antibiotic treatment.

NP we saw had horrible bed side manner. Talked over me and didn’t listen to concerns. Also contradicted herself to get out of something she said. Will not recommend to any one.