AFC Decatur is the best. All of the staff, and physicians, always take great care of me. Thank you all!

Went to AFC on Tuesday and almost no wait, had a respiratory virus and was told what to look for if it got worse. It did get worse and came in Sunday, long long wait but I knew no other place but ER was open. So I patiently waited and once I was scene I was taken great care of and got the meds for what is now an infection. Hoping in the next couple days I am back to normal.

Don’t like you need to schedule liked when you could just walk in.  Don’t like have to use phone to check in when they already have your information.  However the staff is very friendly   The poor nurse practitioner was very over worked today I felt sorry for her. So many sick people.  All workers were very professional.   Excellent care.

Great staff and very friendly. Actually cared about you. Wait time was not long at all

Caring staff, reasonable wait time. Quality care.  Thanks so much AFC

Everything was exelent thanks for the time you guys are awesome

I had been running a high fever with sore throat and head ache for about 2 days. I scheduled my appointment online quick and effortlessly. However I arrived 15 minutes before my appointment time and still waited an hour to be called back. The first nurse was awesome. He was very professional and funny. The Dr however sucked. He did NO test, he quickly prescribed antibiotics. These antibiotics can cause heart failure if combined with my anxiety meds. I called back after my trip to the pharmacy and we even stopped by the office and they said they would call something else in, but the have not.

This facility has a MAJOR issue with patient order.  I heard each patient say walk-in or scheduled, so I know how many walkins came in after I did.  One ENTIRE room, whether walking or scheduled, that all came in after I did all went before me and most even left before I was ever called back. The receptionist tried to tell me they were all prescheduled l, but I know that wasn’t the case because I heard each patient after me that said walk-in.  They all, but one, went before me.  The receptionist said, oh, the one that just went back was a walk-in but got here an hour ago.  I said, well I got here an hour and 20 minutes ago!  I was then called back a few minutes later.  My wife had the EXACT same issue during her visit a few weeks ago!!!!  The receptionist also said don’t look at the patient order online because it’s never right.  It said I had zero patients ahead of me for nearly an hour before I went back despite refreshing the browser MANY times.  If you guys can’t get it right electronically then go back to a paper sign in sheet.  I never had this issue when using a hard copy sign in sheet.  This place needs help on such a simple concept!!  I hated my experience!

Always professional and listens. Great bedside manner my go to for these situations

The wait was a little long but once I was called back they were helpful and took care of me and gave me some follow up information. Everyone was very nice.