I woke up with gout this morning went to urgent Care and they took care of me right away Thank you Urgent Care.

Got to the office at 8:00 went back to operatory at 8:20, say nurse practioner At 10:00.  Too long

The trainee, Rachel, is very attentive and seems passionate about her new career with AFC!  Everyone I encountered, were very well mannered and professional. Thank you guys.

I had been suffering with pain in my neck, back and shoulders for over a week that was getting worse. I decided to go to AFC to have it checked. Check in was a breeze, the staff was very friendly and informative. The pain was alleviated. My wait time was longer than expected but shorter than an ER Visit. I highly recommend AFC.

Wait time has been extremely long for the last two visits. Arrived and checked in around between  11:15 did not leave until after 2:00 PM. Waited over an hour for the doctor to come in. Definitely room for improvement.

I couldn’t walk in to see my primary care physician and had a matter I considered to be urgent. It was cool to drive a couple of minutes to American Family Care and receive the care I wanted. Clean, courteous, and informative is how I would describe the service I received. Signing in via phone is a bit agitating to an old dude like me, but it wasn’t too bad. The wait was a little longer than I expected. As before, I would use this facility again.

I went to get a deep cut checked out.  I waited for almost an hour before being called back. When the doctor/ nurse came in, he had a rude and dismissive attitude. I understand that too much time passed for me to receive stitches for the cut, be I asked for him to inspect it to make sure there was not a foreign object inside, which he did not do. All he did was have someone come out a gauze pad on it and write a prescription. He did not even provide me with tips to help heal or anything to take care of the wound.

I had reserved my spot online for 2 Pm. It told me to be there at 1:45 to check in. I got there at 1:36 and sat in the waiting room for over an hour. The entire process took over two hours. Very dissatisfied with how long it took to be seen.

Wasn't even seen. Waited over an hour. 3 patients came in after me, and was seen. I got my copay back, and left

I would rather have seen a doctor than the NP.  I’m not opposed to seeing an NP.   Just didn’t care for this one.  I don’t feel she really paid attention to me. I felt rushed.  Had to ask for a steroid and then just got a shot.  Not a pack.   She did give me an antibiotic.   I’ll see my ENT Monday.