American Family Care, West Pensacola

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - West Pensacola. American Family Care is an urgent care center in Pensacola, located at 4850 Mobile Hwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

4850 Mobile Hwy

Suite 100

Pensacola, FL, 32506

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 4:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Closed now

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.6

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Took my 97 year old mom there this morning with a UTI.  Dr. Story was AMAZING.  Informed us of a shot he was going to give her instead of antibiotic pills and told us about a medicine we can ask her urologist about to help prevent UTI’s!!!!!  Always great service and friendly staff when we go there.  Thank you so much!

Ann C.

Nov 17, 2024

Verified

5.0

wait time in the examination room took a long time. But the doctor had a bunch of walk-ins that had problems a lot more serious my problems. I guess in my old age I just get a little bit impatient. The doctor and staff were great

Charles H.

Nov 16, 2024

Verified

5.0

Began having a BPPV vertigo attack and because of recent abdomen surgery I needed to seek help to keep me from getting the dry heaves that could cause major problems. Dr Dayle Hawthorne was extremely helpful and informative and discussed what I could do to help calm the vertigo and nausea. She was like a life saver to me and I highly recommend her. I’m sorry to say but I failed to get her assistant’s name that went over what was prescribed and had also given me a shot. She was very friendly and professional as well. Over all I was very pleased with their service.  The wait time was a little long but keep in mind I did not have an appointment and just walked in.   Last but not least , Ms Katie that was at the front desk was the best ever and helped me get checked in.  Very friendly and helpful. So over all I’d have to give a 5 star. Great place to go for Urgent Care.

Patricia P.

Nov 15, 2024

Verified

5.0

Went in for high blood pressure and I paid 175 dollars just for the doctor to tell me there's nothing he can do and out the door I went ....what a waste of money!!

Melissa C.

Nov 13, 2024

Verified

5.0

my visit was amazing and so was all the staff i had no wait time

Andrea W.

Nov 11, 2024

Verified

5.0

Very convenient. I needed a skin TB test, and it was available. Nice staff.

Diana G.

Nov 11, 2024

Verified

2.0

They did nothing but prescribe medication to get from my pharmacy which was closed at the time. I thought they could at least give me something to hold me over until the meantime. $175 5-minute visit to just get medication prescribed is ridiculous.

Jazzmine S.

Nov 10, 2024

Verified

5.0

For an urgent care, this place is top notch. From the time I was greeted at the desk, to the time I left, I felt very taken care of. Will continue to visit when I need urgent care.

Courtney F.

Nov 9, 2024

Verified

5.0

I sm from out of state, and I had diverticulitis episode and afraid would get worse on cruise. Walked in and was seen within 15 minutes. Met with Dr and confirmed diagnosis and got needed prescription so no worries on our cruise. From front seat to med tech to Dr, all so nice and caring. Highly recommend this clinic.

Vicki K.

Nov 8, 2024

Verified

5.0

Great service great people very fast. Very professional caring.

James S.

Nov 8, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

128 patients have shared ratings for American Family Care in Pensacola on Solv. The average rating is 4.8 out of 5. That includes 4.6 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care’s profile.

How do I make a booking at American Family Care, West Pensacola?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, West Pensacola?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, West Pensacola located?

American Family Care is located at 4850 Mobile Hwy in Pensacola and serves patients throughout the area.

Is American Family Care, West Pensacola open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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