American Family Care, Springfield

Open until 5pm

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Saturday, December 21 (EST)

Popular Clinic! Booked on Solv 45 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - Springfield. American Family Care is an urgent care center in Springfield, located at 415 Cooley St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

415 Cooley St

Springfield, MA, 01128

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

8:00 am - 4:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Open now

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.0

Quality of care

4.6

Bedside manner

4.6

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

After a short wait I saw the PA, she was great,I WILL GO BACK WHEN I GET SICK AGAIN.

Thomas L.

Dec 15, 2024

Verified

5.0

Kamania was great, helped me with paper work that i was having trouble on and this isn’t first time that she did this. She’s a phenomenal team member in my opinion.

Crystalee M.

Dec 10, 2024

Verified

3.0

Unfortunately will not be going back to this location just to avoid Lawrence Benjamin PA. I felt uncomfortably judged by him and any question I had he made me feel like I was stupid & wasting his time. Waited 3 hours to see someone who made me feel insecure and mentally ill. He casually said I should be checked for cancer and when I began to cry (extremely alarmed by hearing this news) he told me I could try checking into a hospital for anxiety. Extremely disappointed and will make sure none of my loved ones return to this office. It’s a shame because all other staff members seem to have compassion and proper care. Hopefully they get rid of the little boy playing doctor.

Samantha Q.

Dec 10, 2024

Verified

2.0

This place took a scheduled appointment of mine for 2:50 and I was finally seen at nearly 5pm, they take walk ins before the actual people with appointments. It’s truly uncalled for and needs to be handled. Would not recommended unless u want to wait 3hrs for a 3 mins physical.

Jaslene D.

Dec 9, 2024

Verified

4.0

It was a great experience (if I wasn’t sick ) everyone was friendly and at the same time professional.  I gave 4 stars because no one is perfect  or I would have given 5 stars

Mary A C.

Dec 8, 2024

Verified

5.0

A wonderful experience overall. The staff was kind and friendly and very helpful. In and out. Easy process. Will definitely be retuthing if a need arises.

Matthew Z.

Dec 6, 2024

Verified

5.0

The staff was friendly and helpful. When I was seen they got right to finding what my illness was and how to treat it.

Jeremias D.

Dec 5, 2024

Verified

5.0

I was a walk in patient in the later afternoon and was seen and on my way out the door within an hour. The staff was very attentive, pleasant and accommodating. Once in an exam room, the provider came in quickly and ordered testing that was completed promptly. I felt the provider listened carefully and was very thorough. I highly recommend this office.

Linda P.

Dec 4, 2024

Verified

3.0

They should have checked my blood pressure right away but sat there for 2 hours which is fine because I didn't have appointment & should have been able to have papers for blood work done up

Cynthia D.

Dec 3, 2024

Verified

5.0

Great and very helpful staff. No appointments needed. My visit went smoothly.

Jeff O.

Dec 3, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

150 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.0 for wait-time, 4.6 for quality of care, 4.6 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care’s profile.

How do I make a booking at American Family Care, Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Springfield located?

American Family Care is located at 415 Cooley St in Springfield and serves patients throughout the area.

Is American Family Care, Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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