American Family Care, West Springfield

Opens at 7:45 am

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Saturday, December 28 (EST)

Popular Clinic! Booked on Solv 65 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - West Springfield. American Family Care is an urgent care center in West Springfield, located at 18 Union St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

18 Union St

West Springfield, MA, 01089

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

8:00 am - 4:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Opening soon

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.0

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

5.0

Scheduling is easy also check in was good. Staff very nice. I received excellent care I have bronchitis I have medication not looking forward to coughing.

Lynn W.

Dec 19, 2024

Verified

5.0

Scheduled an appointment online and arrived 15 minutes early and waited over 50 minutes from my scheduled appointment time.   Staff and care given was great.

Maria S.

Dec 19, 2024

Verified

5.0

Fast efficient & friendly. I am extremely greatful for your help.

Elizabeth B.

Dec 10, 2024

Verified

5.0

Love, the fact that I can just wait in the car and watch what place I am in line.

Jillian M.

Dec 9, 2024

Verified

5.0

Front staff were polite; could have been more interactive with WR staff: difficult to hear them call names, were sitting far back from window. Clinical staff pleasant, efficient and knowledgeable.

Joy L.

Dec 8, 2024

Verified

5.0

The PA Charity was the most pleasant  professional I had encountered in a long time. She made my visit actually enjoyable.  She efficiently listened to my concern and made an assessment that made me glad that I chose AFC. Thank God for healthcare providers like her.

Earle H.

Dec 8, 2024

Verified

1.0

You don't even know what I went to the doctors tour yesterday, so don't bother me

Jackie M.

Dec 8, 2024

Verified

5.0

I’ve only had to use AFC twice and both times I’ve had a fantastic experience. I’m very thankful for the staff there. Being able to schedule an appointment is also very convenient and it makes life much easier.

Stefanie G.

Dec 7, 2024

Verified

3.0

I called work wise they call to schedule an appointment and the girl there said they would bump me ahead when I got there I waited about 4 and a half hours they gave me a shot for pain but never sent me home with any thing I have a fractured rib and told me I can go back to work on light duty have you ever broke a rib

Anne B.

Dec 5, 2024

Verified

1.0

Waited over an hour when I had made an appointment. Finally brought to room and tested and sat in a different room for over an hour waiting for Covid test results that typically take 15 minutes.

Madeline B.

Dec 3, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

204 patients have shared ratings for American Family Care in West Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.0 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care’s profile.

How do I make a booking at American Family Care, West Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, West Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, West Springfield located?

American Family Care is located at 18 Union St in West Springfield and serves patients throughout the area.

Is American Family Care, West Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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