Wife had bad cough for over 2 weeks and congestion. Dr. James Seto quickly just checked her throat only and said, "throat infection" prescribed Zofran and cough syrup. Didn't care to check her lungs when she inquired about those. No improvement. Went to another doctor and they ruled it as viral infection said it was obvious and they were equally annoyed at the poor medical attention from this Urgent Care. Zero Stars. So disappointing they showed no true concern for my wife's health just her $60. They're fast, and this is why. Truly unfortunate and do not plan on using them in the future. BTW they were prejudice when my wife was a cash patient a few years back, they assumed she couldn't afford prescriptions or additional care. They literally wrote "Cash Patient" on corner of medical intake form. The doctor bluntly brought it up and made those accusations. We never posted that, but should have.

I needed urgent care on Thanksgiving day 2020. I have a Shingles breakout on my back and horrible pain. I didn't wait more than 7 minutes to be seen. The doctor knew right away what was wrong. Rite Aid was the only pharmacy open and they were closing at 3:00pm. He called them and said to please remain open for me to pick up my Rx. And they did wait for me. That was so good of the doctor to make sure I got the antiviral medication.

All three locations of Apple Urgent Care have very bad attitude for Covid19 Vaccine. The don't answer phone calls, and removed online appointment system. They even left the fake phone number to client.

This clinic do not practice sanitation at the waiting room. never clean after a person come or go out. they don't clean anything. people comes to the front desk and the receptionist do not clean before or after people leaning against the wooden desk.

On 1/31/21 I went to cancel an appointment I made in error at approximately 8:30 am out of courtesy. What a waste of time, the staff was very dismissive, they obviously saw me standing at their front desk, as they looked right at me and proceeded to ignore me, I finally said excuse me, I need to cancel an appointment, they were obnoxiously rude, unprofessional and did not even greet me, I asked why they were not answering their phone, their response was that “We are getting too many calls”. When calling, the phone rings and rings, then it’s a click and they hang up on you. This place is NOT recommended. The girls (there were 3 or 4) acted as though I was bothering them! If I could give a ZERO I would. Some staff training on how to treat patients is highly suggested to be completed by Management outside of this office. Shame on this Urgent Care. People come here out of urgency and are treated poorly. I was only here to get a Covid vaccine, and those individuals giving the vaccine outside did not appear to be connected to this office, as they were very kind, nothing like the staff inside. After working in the Healthcare Industry for more than 30 years, these workers lack any kind of manners nor compassion.

Horrible place! I recommend visiting other clinics...... because apple urgent care is dirty and the staff id unproffessional.

Worst experience ever, I was greeted by the worst receptionist by the name of Amber. She had talked to me as if I were a child, and told me she didn't tolerate people being on their phones while checking in to be seen by the Doctor. I told her I have been here several times and have never seen her before, she said she has been there for years. She seemed as if she was burned out on her job, because she did not show the proper customer service. If we're not for people coming to that office she would not have a job. I suggest she go to some type of customer service training, or adjust her bad attitude!!!!