Ascension Saint Thomas Urgent Care, Franklin

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Friday, November 22 (CDT)

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Hold My Spot® is an estimated time you will be seen once registration is completed. A patient with a critical condition may be evaluated first. For your convenience, you will...

(Next to Kroger Fuel)

At Ascension Saint Thomas Urgent Care, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Middle Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Ascension Saint Thomas Urgent Care include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Ascension Saint Thomas Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, COVID-19 testing and most vaccinations. Learn more about our services at www.ASTurgentcare.com

Location

509 Hillsboro Rd

Franklin, TN, 37064

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Closed now

Sat

9:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Closed now

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Ascension Saint Thomas Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$120

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Was able to get an appointment asap! And able to get results for flu quickly .

Lee G.

Nov 16, 2024

Verified

5.0

The staff was friendly and kind. I booked an appointment and only waited 5 min. It was a very pleasant experience. I would definitely go back if I had the need.

Terri W.

Nov 16, 2024

Verified

5.0

These guys are so good! Very informative & helpful! Wouldn’t go anywhere else! The team is so friendly & making an appointment is so easy! Thank you to this team!

Nicholas K.

Nov 16, 2024

Verified

5.0

Struggled with a cough and laryngitis for about a week thinking it was about to get better. Had trouble falling asleep one night, and decided I needed to be seen. Quickly made an appt online for the very next morning. Got seen and a script with OTC advice all without missing more than 45 min of work.

Stephanie B.

Nov 16, 2024

Verified

5.0

My son has been sick a couple days and woke up with a croup cough. I was able to get him an appointment within an hour. We came in, he was seen by Abigail within 10 minutes between walking in the door & getting a room in the back. The staff is always so friendly and helpful at this clinic, so it’s always our go to when we need to go to an urgent care. It’s always very clean, and we always receive great care here!

Collin H.

Nov 13, 2024

Verified

5.0

It was the best experience I’ve ever had at an urgent care or doctor's office for that matter. Super easy to schedule an appointment the gal at the front desk was professional and very sweet so was the intake nurse she did a great job and the doctor was awesome!!! I was in and out of there very quickly. I will definitely recommend this clinic to all of my family and friends.

Tina R.

Nov 10, 2024

Verified

5.0

My PCP sent me to urgent care. I appreciated Mike and his nurse so much! Even though there wasn’t anything they could do, they listened to my concerns and helped me make the best decision for my care.

Anna B.

Nov 7, 2024

Verified

5.0

Great visit, everyone extremely helpful, friendly and efficient.

Susan C.

Nov 6, 2024

Verified

5.0

Worried about lump on neck and neck ache. Hardly waited. Great staff!

Malia P.

Nov 4, 2024

Verified

5.0

Scheduling an appointment was so easy and when l arrived it was no more than a 10 minute wait before l was seen by a nurse practitioner. She was warm and professional and so was the onsite doctor. While it s seemingly impossible to be seen by my pcp when l feel unwell, l can rely on my Ascension Urgent Care every time and am so appreciative!!!

Tambrea E.

Nov 2, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Ascension Saint Thomas Urgent Care in reviews?

4,970 patients have shared ratings for Ascension Saint Thomas Urgent Care in Franklin on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Ascension Saint Thomas Urgent Care’s profile.

How do I make a booking at Ascension Saint Thomas Urgent Care, Franklin?

You can book a visit with Ascension Saint Thomas Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Ascension Saint Thomas Urgent Care accept?

Ascension Saint Thomas Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Ascension Saint Thomas Urgent Care

Depending on insurance status and whether Ascension Saint Thomas Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Ascension Saint Thomas Urgent Care, Franklin?

As an urgent care center, Ascension Saint Thomas Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Ascension Saint Thomas Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Ascension Saint Thomas Urgent Care, Franklin located?

Ascension Saint Thomas Urgent Care is located at 509 Hillsboro Rd in Franklin and serves patients throughout the area.

Is Ascension Saint Thomas Urgent Care, Franklin open on the weekends?

Yes. Ascension Saint Thomas Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Ascension Saint Thomas Urgent Care offer telemedicine?

Yes! Ascension Saint Thomas Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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