Ascension Saint Thomas Urgent Care, Franklin

Open until 8pm

Ascension Saint Thomas Urgent Care - Franklin Logo

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Monday, December 23 (CDT)

Popular Clinic! Booked on Solv 33 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Hold My Spot® is an estimated time you will be seen once registration is completed. A patient with a critical condition may be evaluated first. For your convenience, you will...

(Next to Kroger Fuel)

At Ascension Saint Thomas Urgent Care, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Middle Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Ascension Saint Thomas Urgent Care include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Ascension Saint Thomas Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, COVID-19 testing and most vaccinations. Learn more about our services at www.ASTurgentcare.com

Location

509 Hillsboro Rd

Franklin, TN, 37064

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Open now

Tue

8:00 am - 8:00 pm

Wed

Closed

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Open now

Tue

8:00 am - 8:00 pm

Wed

Closed

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Ascension Saint Thomas Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$120

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Had onset of vertigo. My doctor’s office was closed this afternoon. Urgent Care (They) got me in quickly and were very nice and thorough. I have been to this clinic before and have always been treated well. I would recommend this urgent care location.

Deborah G.

Dec 19, 2024

Verified

3.0

Very clean, but front desk lady was very grumpy. My husband messed up the name for my baby’s appointment and instead of fixing it she bumped me to the back of the line and I had to fill out everything again.

Banks R.

Dec 15, 2024

Verified

5.0

The staff there was short handed due to the receptionist(s) not showing up. However, they did an incredible job by themselves. Clear communication, understanding and accommodating.

Jacob W.

Dec 14, 2024

Verified

5.0

Sore knee ... but then found out I had pneumonia. Very thankful I went.

Carol G.

Dec 11, 2024

Verified

4.0

Scheduled appointment after several days of chest congestion and lethargy. Provider was rude, did not listen to me and took little time with me. I have used this facility several times and this was my first bad experience.

David L.

Dec 11, 2024

Verified

5.0

It's so easy to schedule and get seen. We never feel rushed and everyone is always nice and helpful.

Juliana H.

Dec 6, 2024

Verified

5.0

I’m visiting a friend here in Franklin. I felt uncomfortable during the day and decided to have someone to look at my condition. I was diagnosed with a bacterial infection. I received top notch care and treatment. I’m very grateful and thankful for the urgent care team in Franklin (Hillsboro Rd). Thank you so much.

Ronald S.

Dec 5, 2024

Verified

5.0

I had a little trouble with the app because our insurance is confusing right now, but the person at the front desk was gracious and helped me click through it several times to find the right spot. She wasn’t ever frustrated or disrespectful with me

Evan J.

Dec 4, 2024

Verified

5.0

My first time at this urgent care I didn’t have an appointment, but it didn’t matter. I was seen in 15 minutes. The staff are so helpful and friendly.

Hazel J.

Dec 3, 2024

Verified

5.0

Honestly- my numbers here are not over stated- they earned it!

Nadine D.

Dec 3, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Ascension Saint Thomas Urgent Care in reviews?

5,042 patients have shared ratings for Ascension Saint Thomas Urgent Care in Franklin on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Ascension Saint Thomas Urgent Care’s profile.

How do I make a booking at Ascension Saint Thomas Urgent Care, Franklin?

You can book a visit with Ascension Saint Thomas Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Ascension Saint Thomas Urgent Care accept?

Ascension Saint Thomas Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Ascension Saint Thomas Urgent Care

Depending on insurance status and whether Ascension Saint Thomas Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Ascension Saint Thomas Urgent Care, Franklin?

As an urgent care center, Ascension Saint Thomas Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Ascension Saint Thomas Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Ascension Saint Thomas Urgent Care, Franklin located?

Ascension Saint Thomas Urgent Care is located at 509 Hillsboro Rd in Franklin and serves patients throughout the area.

Is Ascension Saint Thomas Urgent Care, Franklin open on the weekends?

Yes. Ascension Saint Thomas Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Ascension Saint Thomas Urgent Care offer telemedicine?

Yes! Ascension Saint Thomas Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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