I went to this clinic on Monday 8/26/24 & by Wednesday the antibiotics i was prescribed had not been called in to the pharmacy. I left 2 messages on Tuesday & 2 more messages were left on Wednesday morning by my ADC primary care doctor's office & another person that I was connected to when I called ADC to complain. You can never call the Extended Care Center directly & talk to anyone. I went back to the clinic Wednesday morning at 11:13am & told them I needed the prescriptions to take to the pharmacy myself. They said no that cannot happen & I told them to get the manager...then they said well we send a message to the nurse...I todl them 4 messages had been left for the nurse & I was not leaving until I had the prescriptions for the antibiotics. The nurse came out to the waiting room 38 minutes later & told he for some reason he could not print them out & so he sent them as he sat there. He confirmed they had been received & I left. I will never go to this clinic again. They have no idea what customer service is.

Went there after having difficult breathing for over a week and then getting hit with a pretty bad cold. I never go to the doctor-it'd been 15 years, but this was pretty scary. Dr. Sindhav asked me the same questions several times and couldn't seem to understand my response: " the breathing difficulty started a week ago. The cold symptoms started 3 days ago." That's it.She kept reversing them and asking the same question again. Then, with no tests, x-rays or anything, said it's"probably" allergies. She prescribed an inhaler and Prednisone. She also gave me a shot saying it would relieve the symptoms quickly. None of that did anything to help. 2 weeks later I did a call with another doctor. Same thing- gave me a bunch of drugs that did nothing. (Antibiotics and cough medicine). These were all guesses with zero testing. Now today I get a $420 bill just for that shot! 2 doctor visits, an injection and 4 prescriptions based on nothing but inaccurate hypotheses.i have no clue what the total cost was but I'm guessing in the$1000s. I'm calling the Texas department of insurance