Calling after 6-8 months for covid-19 testing billing and if you ask them questions, representative dose not have any manner how to response or give answer, even not ready to listen anything. And saying customer rude on upfront on phone and hanging phone without listening. For any business customer is first priority, if you can’t talk to them nicely and able to answer than stop doing whatever you doing and way you doing or hire person who knows manner and how to talk to customer?