I was achy, sore throat, ear ache, slight headache. I was able to schedule online. But still had to wait an hour after arriving.

I received Excellent, Professional, Comprehensive, Helpful, Courteous Care, and Service.

I had a cat bite on my hand. Infected, swollen and painful. The entire staff, from check in to the Doc, were friendly and professional. A bad situation for me and my hand turned into a great medical experience . Thanks gang!

My husband and I both had cough/congestion/ sinus pain. Came in on a Saturday. Booked an appointment online. Had a 20-30 minute wait (understandably). They got both of our appointments in together. We were tested for flu and COVID. Both of us were for one virus. The Nurse Practitioner sent in a Rx for treatment options. It was a good experience for the situation.

Woke up this morning feeling worse that the previous days and made an appointment and they accepted me right in. Staff here is so friendly and they are taking good care of me. Check in was a breeze, scheduling was done online 15minutes before I got here. I recommend this provider to any and everyone!

Walked into clinic and greeted by sweet receptionist. Waiting time was not long. NP was compassionate and listened to my concerns. Would definitely recommend to anyone. My son has used Urgent Care occasionally with his family. He recommended as I am from out of town.

Been sick for a while walked in and was seen in 30 minutes. Staff was awesome, received treatment and prescriptions and was on my way to the pharmacy in no time. I will be feeling much better tomorrow for sure!

Horrible.  I scheduled my appointment around 12:30, arrived at 2:00 for my 3:00 appt and wasn’t seen until 4:45.  I have Covid and set in your waiting room w numerous people for almost 3 hours.  Your walk-in appts need to take the next available appt not put them in front of appts.  I won’t go back or recommend your clinic.  Several people with appts cancelled.  I can’t believe Baptist health lets you use their name.  Says a lot

Scheduling was easy. Check-in was easy. Staff was professional. My only complaint -I was in the examination room waiting for over an hour. Yes, they were busy. It would have been helpful if someone had come in and said something…. “We haven’t forgot about you. Sorry we are behind, you are the second in line something”!!!!

Booked an appt on Solv app for 12:15. Waiting room was pretty full when I arrived. Noticed on Solv app that 5 people were on the list as “walkins”.  I thought no problem bc I booked the appt online thinking I would be seen before all of those others. Needless to say I was wrong, everyone who walked in before me was seen before me.  So what is the point of having an option to book an appt online then?  I waited almost an hour and 45 mins past my appt time just to get in an exam room. By time nurse came in it was around 2 hours after my appt slotted time. This is very frustrating.  Nurse was very nice and caring though.