Baptist Urgent Care, Collierville, TN

Open until 8pm

Baptist Urgent Care - Collierville, TN Logo

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Thursday, November 21 (CDT)

Popular Clinic! Booked on Solv 36 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Hold My Spot® is an estimated time you will be seen once registration is completed. A patient with a critical condition may be evaluated first. For your convenience, you will...

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At Urgent Team, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Alabama, Arkansas, Mississippi and Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Urgent Team include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, and most vaccinations. Learn more about our services at www.UrgentTeam.net.

Location

397 New Byhalia Rd

Collierville, TN, 38017

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Open now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Open now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Baptist Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$120

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

3.9

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

Walked into a full waiting room at 2pm on a Sunday afternoon. Wait was not bad. Staff was very respectful and nice. PN was knowledgeable and very helpful in my prognosis.  I was very satisfied with Baptist Urgent Care.

Todd C.

Nov 17, 2024

Verified

4.0

Young lady at front desk, Saturday, morning November 16 around 9:15….not friendly at all. Her expression when ask questions were rude. She needs a course in being friendly to people who do not feel good and need help when asking questions. She made me feel stupid like I should already know these answers, The nurse practitioner was WONDERFUL; she listened, made me feel at ease, and she was thoughtful to a sick patient.

Shirley T.

Nov 17, 2024

Verified

5.0

Great place. S Jordan NP was outstanding. Will repeat because inevitably we all get sick from time to time.

Lance H.

Nov 16, 2024

Verified

5.0

Staff here is top notch.  I was able to schedule easily & get in quickly. I do wish blood work & xray were at this location since I had to be referred to ER, but I was very pleased with the service & professionalism.

Cynthia V.

Nov 16, 2024

Verified

5.0

I was seen soon after my arrival. The doctor was knowledgeable & prescribed exactly what I needed to feel better  The receptionist was kind & efficient. This is definitely my go-to for urgent care.

Kathy B.

Nov 16, 2024

Verified

5.0

This service was awesome. The staff were so friendly the young lady at the front desk very helpful.. was in as out with no problem. Walk in it was very clean and just welcoming. I most definitely would recommend this provider.. if I could them a 20 I would.. GREAT JOB STAFF I WILL BE RETURNING WITH. No PROBLEM..

Tiffany G.

Nov 16, 2024

Verified

5.0

The entire staff was excellent, very detailed when discussing my symptoms and treatment plan; Nicole was superb! Online scheduling is very user friendly! Shawn

Shawn M.

Nov 15, 2024

Verified

5.0

I was able to schedule an appointment within a few hours of deciding to go for an upper respiratory thing. I was in and out in 30 minutes and the NP or PA who saw me was friendly and efficient. Great experience.

Betsy F.

Nov 15, 2024

Verified

5.0

They were short staffed but the care was excellent! Nurse practitioner Nicole Jordan was very thorough and extremely caring.

Renee S.

Nov 15, 2024

Verified

4.0

The physician was very nice and explained everything in detail. The nurse who took vitals was so unfriendly and so was the receptionist. Seemed angry at me for some reason and answered questions with disgust. No smile, no greeting!

Randa K.

Nov 14, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Baptist Urgent Care in reviews?

3,482 patients have shared ratings for Baptist Urgent Care in Collierville on Solv. The average rating is 4.7 out of 5. That includes 3.9 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Baptist Urgent Care’s profile.

How do I make a booking at Baptist Urgent Care, Collierville, TN?

You can book a visit with Baptist Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Baptist Urgent Care accept?

Baptist Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Baptist Urgent Care

Depending on insurance status and whether Baptist Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Baptist Urgent Care, Collierville, TN?

As an urgent care center, Baptist Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Baptist Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Baptist Urgent Care, Collierville, TN located?

Baptist Urgent Care is located at 397 New Byhalia Rd in Collierville and serves patients throughout the area.

Is Baptist Urgent Care, Collierville, TN open on the weekends?

Yes. Baptist Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Baptist Urgent Care offer telemedicine?

Yes! Baptist Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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