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Bayhealth Emergency Center, Smyrna

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Highlights

Overview

Location

401 N Carter Rd

Smyrna, DE, 19977

Insurance and payments

Insurance

Insurance is accepted as payment for visits and services at this clinic.

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

1.3

Overall rating

Wait time

3.2

Quality of care

1.3

Bedside manner

2.0

Staff friendliness

1.7

Facility cleanliness

1.8

What patients are saying...

1.0

Ignored my symptoms, told me how I was feeling. The nurse rolled her eyes and sighed several times when I tried explaining my symptoms. I was rudely told to stay still but I have Tardive Dyskinesia. I was discharged with no cate. I drove another hour to another ER and treated for Serotonin Syndrome and dehydration.

Anonymous

Oct 29, 2023

1.0

Where to start? Nurse rolled her eyes, sighed, and dismissed my symptoms. The Doctor told me my symptoms were chronic and it was my fault for not seeing my PCP which I do on a regular basis. Dr. Gusdon and attending nurse didn't bother with asking what meds I'm on or my history. They ignored my dehydration from 24+ hours of severe diarrhea, they ignored my vomiting, they told me I was at an ER not a Dr's office. I l was made to feel stupid. I left and drove am hr to another ER where they listened and treated me for Serotonin Syndrome and dehydration. BAYHEALTH has a terrible community reputation and it's not unfounded.

Anonymous

Oct 29, 2023

3.0

Room was gross. The floor was sticky and so dirty. The staff was very nice. With the exception on the older nurse with the really long straight blonde /gray hair. She did our intake. I understand it was late, but she was gruff, and had the personality of a brick. She rolled her eyes and was just overall not very nice. The rest of the staff was very nice.

Anonymous

Dec 7, 2022

1.0

Pathetically long

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

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