Not very happy with the treatment of my father. He had a stroke in April, and communication was poor to say the least. They told us not to call so much & no one would answer straight questions on his health. Due to the stroke we could not hear him on the phone well. Sorry, due to covid no one could visit my Dad and we had no idea what was going on with his care! He was dismissed to a rehab facility too soon, which THEY informed us he had a bed sore! We found out through a family friend, the bed sore was NEVER reported, so no treatment was done to remedy or help with this horrible predicament, which led to excruciating pain and suffering and setbacks in rehab due to the burning bed sore. Now that my father has passed, it was actually listed as one of the causes of death on his certificate. Your staff needs to watch for this and move people into different positions if they have a stroke and are unable to move! I thought Beaumont was the best of the best, now I think the worst of the worst! If anyone has a family member there you better pray for them because the lack of care and compassion is awful. A very hopeless and helpless feeling that leads to DEATH.

They don't care about their patients, they only care about treating you like a number. I sat in a hall way for hours before and no one came to even ask if I was okay. If you say you are in pain they tell you they will give you something and then never do it. Then they treat you like a criminal if you ask for it. This place is getting worse by worse. I am leaving here feeling worse than when I got here.

Emergency room was Great ..3 visits now 2 for mom 1 for me..Most staff every time wonderful , caring. Er Doctors caring and wonderful. Doctors After Er that were assigned , All about getting you out not about getting you better !!! 3 times and every time Same . Caring staff and Er Doctors ❤ Once admitted ...terrible Admissions Doctors do not Care .

I went to Urgent care for shoulder pain. I was x-rayed and told they found nothing. A week later I went back again because it got worse and was told again there was no reason to see the Dr. I've since found a new Dr. that has identified the damage and pain.