Bon Secours Urgent Care, East End

Open until 8pm

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Thursday, January 23 (EST)

Popular Clinic! Booked on Solv 7 times today

Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - East End. Bon Secours Urgent Care is an urgent care center in Richmond, located at 2603 Nine Mile Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

2603 Nine Mile Rd

Richmond, VA, 23223

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Open now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.9

What patients are saying...

5.0

Friendly attentative staff. No wait time, as when I left Regional Memorial that was crowded and very busy.

Paulette W.

Jan 21, 2025

Verified

5.0

I tested positive with a home test for COVID. Same with my husband wh has a kidney transplant less than 2 years ago and just turned 70. Went online for "save my place" and spots were more than an hour apart. Took them anyway. Called to say we might be late for early slot and reception staff was so kind. Said no worries just come in! Everything was smooth as glass and all staff were excellent! But that young woman @ the front desk was a Grade A brand ambassador for you. Hire her full time, give her a promotion - made my day!!! Thanks to all!!! I will use this site again!!!

Pamela C.

Jan 20, 2025

Verified

5.0

The stay were nothing but amazing, very knowledgeable, respectful and welcoming. The location is very convenient and can you say very clean! I would recommend this location and staff on any given day!

Shaquira Y.

Jan 18, 2025

Verified

5.0

Everything was great I love going there when I have a problem!! Thanks to the great care and concern they have and no long wait time!!

Lenoux C.

Jan 15, 2025

Verified

5.0

Excellent service and timely response.  Very helpful and very informative. The staff was excellent and had great communication skills.

Catherine B.

Jan 11, 2025

Verified

5.0

Doctor smith is awesome and very professional respectful

Elaloui M.

Jan 4, 2025

Verified

5.0

Fantastic care and bedside manner. I waited pretty long since there was only one nurse and doctor, that was the only downside

Seth M.

Jan 3, 2025

Verified

3.0

It took very long to get seen…………………………………….,.,..,,

Dominic G.

Dec 28, 2024

Verified

5.0

The staff was amazing. The facilities are outstanding. Very professional.

John H.

Dec 28, 2024

Verified

1.0

Definitely wouldn't recommend this place to anyone. I was out in a room and left in there for hour or so until I finally walk out. Came to HCA hospital was seen right away as soon as I was put in a room. It was to the point the light kept going out in the room I was in that’s how long I sat there. Definitely wasn’t welcoming at all it seemed like the nurses who took me back had attitude even when walking in the front desk lady was not welcoming at all. A lady walk in a little after me had a question she met telling her to go to the kiosk. Continue her conversation.

Shaquasia H.

Dec 27, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

118 patients have shared ratings for Bon Secours Urgent Care in Richmond on Solv. The average rating is 4.7 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, East End?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, East End?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, East End located?

Bon Secours Urgent Care is located at 2603 Nine Mile Rd in Richmond and serves patients throughout the area.

Is Bon Secours Urgent Care, East End open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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