Everyone was great Savannah was very attentive , listened to my needs and the Doctor was on point. It's a day later and I feel much much better. Thanks everyone at Carbon...

Easily made a quick appointment on our way over to Carbon Health. Wait time was not bad at all. Staff was very friendly! Would definitely recommend to anyone. I will not hesitate to use this location if needed.

Provider was amazing. I’m pretty sure he is the gentleman I saw the last time I came in as well. He is always very kind and explains everything very well!! When I saw him come in I immediately felt at ease knowing I wasn’t going to be belittled for my symptoms. He listens and cares for his patients.  This comes from the point of view of a patient care advocate who works with insurance all day everyday. The front desk/MA was very kind, but I there there may be some confusion on her end on how billing works. I let her know, and showed proof, that my deductible and out of pocket had already been met. She told me Carbon would collect $50 regardless saying that we have to pay at the time of service. I once again kindly explained everything has been met and I will not be paying day of and she took a picture of my phone showing so. She said she’ll bill it but Carbon will still call and send a statement to have me pay the $50. I asked her if they bill through insurance first before sending me a statement and she said no. I informed her that was considered fraud and that the company could get in a lot of trouble for this if it is true. She didn’t seem to understand what I was saying so I rephrased my question several times and she finally said “yes we will bill insurance first but you still pay the $50 regardless” I asked her to notate my account and to have everything sent to my insurance before the billing department sends me a false statement. Other than the check in, she was great! Wonderful bedside manner. Kind and quick. She just has a little room for improvement on company policy regarding billing to better assist patients with accurate information.

The ease and convenience of scheduling is great. No wait time, and the medical assistant checking me in was attentive and nice. I do however always feel extremely rushed even though there were no other patients waiting or in office that I could tell. I spoke with the provider for all of 5 mins and had to ask for a flu test to be done which seems odd to me. It’s been 3 days and still haven’t received the results of that test either. Over all I’d say it’s not my first choice of care, I’ve had much more pleasant experiences at other urgent care facilities for the same cost/wait times.

Such a quick and easy way to come get checked by a doctor. The wait time in the lobby was nothing but once we were in the room it was really long. Doctor and nurse both friendly and considerate!!!

Had an ear ache and was able to book my appointment pretty easy! Was in and out pretty fast with great care, definitely recommend!!

Never choosing any urgent care again after going to Carbon Health. Basically no wait time, easy check in, staff was friendly and super efficient. I was out in about 30 minutes. The clinic was extremely clean and felt luxurious for being an urgent care. I do not have enough good things to say about this place. Seriously 10/10 visit.

I started experiencing symptoms and was able to get an appointment within 15 minutes. I will continue to come here because everything is top notch, from staff to cleanliness! They’re so judge free and really make everything comfortable for you. Dr. Albert is the best!

Had to bring my husband in and I found a last minute appointment. It was so easy to schedule and they were so quick and to the point.

Our entire experience was great! From scheduling to waiting to see the doctor and even the doctor we saw Katie (spelt it wrong), was awesome. We took our 4 month old in because he had a high fever. Will definitely be our go to spot for times when it is needed. 😊