I was able to book an appointment in a timely manner. When I went in, I had a sore throat and ear pain. The NP walked in spoke with me and told me what I had and nothing she could give me. Was told I didn’t not have an ear infection even though I was complaining for ear pain and drainage. I was examined by another provider the next day and was told I HAVE an ear infection. Not to mention the NP told me that she didn’t think I had strep but would have me tested because she said “I’ve been known to say it’s not strep but then it ends up being strep.” I am not sure that I will continue to go here anymore after that experience.

Clinic did not have catheters, I was referred to ER, very disappointed

Went in to take care of a nagging ear and throat infection and the M.A. Destiny took care of me first with her caring check of my vitals followed up by Renee who quickly diagnosed an issue with my tmj that was causing my issues. She then prescribed my 2 meds that she introduced to me and answered all of my questions and concerns. A very professional team here at Los Alamitos!

I scheduled the night before for an 8:30 a.m. There were 4 patients waiting when I arrived. The staff was very nice. It was Thanksgiving weekend.  The practitioner who saw me was very understanding and helpful. I was out the door with a prescription before 10:00. I always have a great experience at this urgent care.

Always a great experience. Receptionist on staff is not as nice as the first few times I’ve been

Scheduling was a breeze; however, I was not ushered into an exam room until 45 minutes past my appointment time. While I'm fairly confident diagnosis and treatment was appropriate, it is apparent the office is understaffed.

Woke up and was able to schedule a same day appointment and was seen and treated right away

Seamless and efficient beginning to end. Great office staff and excellent provider.

Insurance wouldn’t cover the prescription of drops. Still waiting for your doctor to prescribe an alternative. It’s been over 24 hours and still nothing

Fast onset of a UTI hit about 9pm. I was able to quickly schedule an 8am appt for the next morning. Made it through the night knowing I had an appt, receiving email & text confirmation and reminders. I was seen within a reasonable amount of time and was on my way to the pharmacy for antibiotics and symptom relief meds. The Los Alamitos Carbon Health repeated what I had experienced before; efficient, friendly & professional care from admit staff to doctor’s care.   I highly recommend this provider.