I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

Everything went great!! Got right in and had excellent care. Brandy was extremely informative. Thank you.

Experienced back pain a couple days prior and started to have spasms. Known others to go to Carbon Health and had good experiences, so I decided the pain was increasing that I needed to get seen.  I was taken in right away, did not wait long to see the NP. She confirmed my complaints were muscle related.  My visit was quick but thorough.

Fantastic place to go. I actually prefer going here then my docs office. Very clean and friendly staff. They really care

Went in because I was feeling sick. Receptionist greeted me, MA next to her. Receptionist(she, black hair in pony tail with glasses) told me she they "were not taking walk ins" and "prioritized appointments" offered appointment for the next day. I left. It was suspicious an urgent care that says walk ins didn't take walk ins. So I went online and found where to make my appointment. Saw many same day appointments. Scheduled myself and walked back in and told the Receptionist I made my appointment for that same day at 530. She didn't look at me and just asked for my insurance and ID. The MA next to her still said nothing. As you can imagine I was upset inside. We didn't engage in an argument and we both moved along about the visit. Didn't wait long the MA took me back promplty for blood pressure etc. However I am still in disbelief that this happened. If you want to shorten the work hours then change it, but don't offer services like walk ins welcome, open until _PM and then turn patients away. We spend time and gas hoping to get seen when we are not feeling well-to then get turned away, when we could have been seen. That's upsetting and messed up.

I made an appointment for 9:15am.  At 9:45am, when I still haven’t been called back for my appointment , I was told by a staff member that it’s not really an appointment time, it’s a “suggested arrival time.”  I looked at the texts I received from you confirming my “appointment.”  Nothing about it being a “suggested arrival time.”  I did not get taken back into an examining room until 10:20, 65-minutes late.  I then waited an additional 30-minutes in the examining room before a PA came in. Waiting over an hour-and-a-half is unacceptable.

Quick easy and efficient. Dr took time to deal with my concerns. Office is quite nice and everything is modern and up to date.

Everything ran very smoothly. The gentleman who was there at the front desk was very polite and explained how my drug test would be conducted. I think my wait was maybe 10 minutes. I had done the night before my information so it was very easy. The front and entire facility is very clean and seems well ran as well organized.  Thank you. I would recommend this Urgent Care.

Been having shortness of breath for a few weeks now. Decided to make a day of appointment since I have a busy schedule and it wasn’t anything serious. The staff was great, they saw me right away and treated me with respect and courtesy. The Physician assistant I saw, Robert had great bed side manner and explained everything to me wonderfully!

I scheduled an appointment this morning. Showed up on time checkin easy. Got into an examine room right away. No wait. Brandi was through with the exam and explained throughly what I should do at home. Will definitely recommend and use again.