Staff was nice and informative. Scheduling was easy and the place has wifi.

Scheduling was relatively easy. It would've been nice if the website could've specified timing of test results depending on the location. Wait time was long, but staff was helpful and professional.

Received notice that I needed to complete a TB test as a requirement for work. Found Carbon Heslth offered them and also the option to schedule an appointment. Was thrilled when I saw they had a same-day appointment at 9:45am, so I scheduled it. Arrived at 9:30, 15 min before my appointment to check in and finish up the intake paperwork (basically providing a physical credit card for payment). Sat down and waited for them to call me back.  And then I waited. And waited. Aaaaand waited. Anxiously watching the time, since I needed to be back at work by 11. I figured an hour and 15min for a quick blood draw WITH an appointment should have been plenty of time. Boy was I wrong. I wasn’t even called back for my “appointment” until almost a FULL HOUR after my scheduled time.  This is clearly a training facility, as there were 2 young women assisting me with the bloodwork. One trainee, and one trainer. The blood draw was fine, but let me tell you; I have never felt the nervous energy emulating off of someone more than this poor girl. I get it; we all start somewhere but for $90 I would have expected prompt and professional care. NOT waiting for over an hour to be seen, and then watching a fledgling nurse nervously looking for my veins and forgetting to remove the tourniquet from my arm before pulling out the needle. If I was ANYONE else (say, someone who is afraid of needles or having their blood drawn) this kind of experience would have had the potential to cause serious distress.  Lucky for them, I get my blood drawn on a regular basis to monitor an autoimmune condition, so I basically let her fumble through the process, and tried to remain empathetic.  Overall, feels like a money-grab, and a poorly run facility. I’ll be going to LabCorp for any and all future bloodwork, and avoiding this place for any and EVERYTHING else.

I got ignored twice from the staff at the front desk. I walked in the center before my appointment before 10 minutes. When I asked the staff at the front desk and say hi to ask if she saw my schedule and checked in, she only checked her pad and say nothing. I thought I was checked in online on App until I saw she checked everyone’s ID. At that time, it’s been 30 minutes left. I tried again to ask her if I checked in, then she only said no, but suddenly change the topic to ask questions to the next patient. The next patient told her she might have to answer my questions first and then deal with her case. That staff finally checked my ID reluctantly. I don’t know what happened to her but that’s not a good experience. Otherwise, the doctor is professional and friendly.

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

I went because I was advised by a nurse I had to be seen within 8 hrs due to my symptoms, I am pregnant with cramping and bleeding I Ubered to this location and was rejected because I didn’t have a physical debit card to pay my copay i had cash and they declined and I felt very rejected and the admin had no empathy to my situation horrible experience, top it off I had to walk back home not knowing how my baby is

Really friendly. Excellent experience.

I had to go to urgent care because my doctors office had no openings soon. But that’s ok. Alls well.

The staff was very professional and did a fantastic job, from the check in through the visit and including checkout…

The staff and the doctor are very nice and friendly.