Scheduling the video visit was easy. Everyone I spoke with was very friendly and helpful.

I scheduled a follow up appointment this morning online for a video visit because I was still sick and had gotten worse from my previous visit. It was so easy to schedule and I got an appointment very quickly. The practitioner was extremely kind and very understanding. I feel like they actually cared about me and wanted me to feel better. I highly recommend him to anyone needing care. This was an excellent experience for me. Even though I feel terrible I am grateful that it was so easy.

There was never a link to allow me to join the tele visit. The link they kept sending only took me to a waitlist. Then, they “completed” my visit with no say, no visit, but still charged. Not user friendly

My prescription was never called in. I’ve left messages but didn’t hear back.

Received prompt care and prescription sent to pharmacy.

Very easy to schedule and be seen quickly. I was able to meet with a provider and receive treatment in less than 15 minutes.

Could not see my new primary care for weeks. City Doc refilled my Rx to get me through. Also took the time to review my health picture & provide insights & recommendations. So very grateful.

Scheduling was a bit off, check in was quick and efficient. Dr.Rai was amazing, she asked the right questions and lead them with care. Thank you for simply allowing what you love to do shine through you. I highly recommend this provider.

It went very smoothly and my doctor was very sympathetic to my symptoms.

Very friendly, professional provider. Thoroughly reviewed history and other medical records / information for informed care. She was extremely patient, concerned, focused. I am very grateful to have had such a great experience that was frustration free. I will consistently work with City when an urgency in care is needed. I have finally, experienced a teleheath process that was simple & effective! Thanks