Dr. Auger was incredibly unprofessional along with having a REALLY bad attitude. There is zero room for this mentality in the medical field and she should probably look into another profession. If I ever come back here I would absolutely refuse to be seen by her. Dr. James on the other hand was such a sweetheart.

They don’t give a crap about helping quickly get thru the Covid process, they actually seem quite “inconvenienced” by it. People I know that have been tested after me elsewhere heard with in 48-72 hours of their tests- clearly with the rise of increase testing it shows that it can be done in a decent time to deliver tests. I even drove over there because NO ONE answers the phone, they have it go straight to voicemail which is “conveniently” full. So upon driving there, I was kind and polite in sharing my stress in hoping to find out my results and that basically I have been cleared by my doctor to resume work because I’ve met my quarantine day requirement symptom free, but basically have been just waiting on them to deliver my results. Other workers who I wasn’t even speaking to, were walking past, and happily (almost snotty) adding their two cents of “Oh inquiring about test results, yes it’s gonna be 7 days now” and I said ok well my doctor called LabCorp on my behalf today and they told me 3-4. So the one worker replied, “Well 3-4 days then. And also Covid is a disease that doesn’t care about hurting peoples feelings.” Seriously, what?!? So unprofessional and not kind in helping ease someone’s stress who hasn’t been at work in 2 weeks which also means I’ve lost much income because I am self employed. Don’t waste your time going just for the convenience of not needing an appointment, they do not care about delivering quick results. Make an appointment elsewhere and get your results with in 48 hours!

Do not go here. I took my 3 year old in after falling and breaking her nose - she was bleeding from the face and I still had to sit and sign a ton of documents while she was bleeding all over me. They did not show me copies of anything I signed and given that I was in a panic due to the nature of my baby's injury, I tried to get through it as quickly as possible - knowing full well I was signing my rights away. I had to put a credit card on file for billing or they wouldn't see my bleeding daughter - not one mention of available alternate payment arrangements. Then I had to wait a full 20 minutes to see someone even though there were no other patients waiting. I received a bill about a month later staying that within 2 days, my card on file would be charged for a portion of the bill. A few months later I received another bill for another portion of the balance, again with 2 days’ notice that my card on file would be charged. I called them at that point to stress that these billing methods were not acceptable - to send a letter that your card would be charged with 2 days’ notice. Thankfully, I used a credit card and not my debit card. I am pretty sure that many people that come here are under distress and may not have insurance and may not have any extra money kicking around for an unexpected automated charge with little notice. Then almost a full YEAR later, I receive another bill for the last portion remaining. I was under the impression I had paid in full (silly me, should have looked closer). Since this was another notice that my card on file would be billed, I assumed everything was paid and I could finally be done with this place. Well, today, I received a collection notice that the remaining balance was due and it is a nasty collection notice. I did not receive any further communication from the provider that I owed anything so I was very surprised to receive a COLLECTION notice. No calls, no other letters, just a nasty collection notice for $143. The physician we saw was nice - that's the only positive – but didn’t do anything, gave me a napkin for the blood and an ice pop to calm my daughter and suggested we call her pediatrician in the morning. The care was just ok - billing a nightmare. If you have a choice, go somewhere else.