Staff was accommodating and courteous  Dr Unger was very knowledgeable, had caring bedside manners and was wonderful.

Booking was quick and easy. Everyone was friendly. However, I was tested for flu, Covid, and RSV and never got my test results.

Quality of staff is superb. Dr Marshall is one of the brightest MD and many in the First Responder community respect his common sense approach. This is a very well run facility.

I tried to use an Urgent Care in Danbury but when I showed up for my appt, was tole 11 people were in front of me..the witing room was full. Of sick people. I did not want to wait for 2 hours sitiing with all these sick people so I left.  I then tried the DOCS in Monroe, and there was only 1 other person in the waiting room, and I was seen immediately. The entire experience was fabulous, even got a treatment for my bonchitis while there! I reccoment this place as it is so nice.

Hi, I had to wait to confirm a doctor would write my prescription because my doctor was out on vacation. Not a huge inconvenience, however, I then went on to discover the prescription was written by a PA and could not be filled. I've left multiple voicemails, text messages and been unable to reach anyone in any location to come up with a solution....can someone please call me back so I can get my medication?

Oral abscess great NP great staff felt listened to and seen prescription sent to my pharmacy immediately even though it was a holiday Very happy with the care I received

Easy scheduling for an appointment, nice and pleasant staff, good experience overall. Helped with the issue. Definitely recommend.

I made an appointment for 11:30am. I then spent almost 3 hours to have a 3 minute telemed visit with the provider. If I had known that it would be hours, not the 1 hour quoted when I arrived, I would have left to seek care elsewhere. The waiting room was freezing. I will not be returning nor recommending DOCS.

Scheduled an appointment online for 11am only to arrive and be told there was an hour wait despite having an appointment. There wasn't a single provider on site as they all took vacation at the same time and visits were done virtually. They only had 1 iPad working and I was there for 2 hours. Once seen, the provider was nice but admitted that he was not well-versed on how to prescribe treatment for me as I'm pregnant. The only good part about the visit were the ladies that did show up to work that day. They were so kind and so understanding and I don't know how they were able to get through the entire day.

I was able to “schedule” an appointment for 10:40 but waited 2 HOURS to TALK TO A DOCTOR ON AN IPAD. It was insane. They were at least able to do testing with one of the nurses physically in house. I don’t understand why’d they even have appointments online if they didn’t have the staff to support. The website should account for the number of doctors actually available. I think it probably assumed a typical staff, but it is a holiday week. If I knew I’d talk to an iPad I would have gone elsewhere