DOCS Urgent Care, Waterbury Chase Ave

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What to know before you go

Thank you for booking your appointment online. Appointment times are approximate/not guaranteed; patients will be triaged according to severity, arrival time and/or...

Book an appointment at DOCS Urgent Care - Waterbury Chase Ave. DOCS Urgent Care is an urgent care center in Waterbury, located at 279 Chase Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, DOCS Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At DOCS Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets DOCS Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

279 Chase Ave

Waterbury, CT, 06704

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 4:00 pm

Closed now

Office photos

Clinic office (0)

Insurance and payments

Insurance

While DOCS Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.4

Overall rating

Wait time

3.0

Quality of care

3.9

Bedside manner

3.9

Staff friendliness

4.0

Facility cleanliness

3.8

What patients are saying...

1.0

Wait time way too long i do not plan on bringing my family back.

Eli B.

Jan 30, 2025

Verified

4.0

I have tried to call multiple times and there is no way to actually speak to a human which is very frustrating.

Jordan V.

Jan 30, 2025

Verified

5.0

i love the staff they really talk you through it they are so helpful.

Miya H.

Jan 29, 2025

Verified

5.0

Dr.Rex and his medical assistant go above and beyond to take care of your medical needs. Dr.Rex is kind professional and truly cares about his patients. His medical assistant is very kind knowledgeable and does her job quickly and very efficiently. I look forward to every visit.

Brandi L.

Jan 29, 2025

Verified

3.0

Use the online schedule to schedule an appointment. Got there the 10 minutes early as requested. Still had to wait an hour and a half. Not sure why appointments are offered at times when they’re actually not available. The APRN that saw me was great and caring. Sent over some prescriptions and while I was waiting for those, they called and said I tested positive for influenza a. The phone call cut off and when I tried to call back, no one answers. Then my prescriptions were never received by the pharmacy. After trying to reach them multiple times on the phone I went back in person and they said they had added a second prescription after the flu test was positive. They printed out the three original prescriptions and said they had resent the blue prescription over. Went back to the pharmacy with the written scripts, but the pharmacy never received the flu script again making me have to personally return to get the new prescription because no one ever answers the phone or returns the messages that are left. It ended up taking me six hours of back-and-forth trying to get the medication‘s that I needed when all I wanted to do was go home and sleep. Overall, not a pleasant experience.

Michele F.

Jan 28, 2025

Verified

5.0

Woke up this morning with an earache and was able to be seen within 30 minutes of arrival. Nurse practitioner and staff were very helpful. Building was very clean. Would recommend!

Malia P.

Jan 28, 2025

Verified

3.0

I made my daughters appointment through their website because I couldn’t get ahold of a live person at either locations so I go today for my child physical/ flu shot neither for her nor myself a “doctor” not in on Friday!? Make that make any sense !? Not located any where in the website nor when you call the phone I wasted time my daughter missed school etc waste.The staff lady was nice. That did the rescheduling process, but I just understand how there’s no provider for today for either for me or my daughter. You need to update the system if there’s not gonna be provided for a certain day or days and wasting peoples time and maybe making people rearrange their appointments.

Roxanne B.

Jan 24, 2025

Verified

5.0

Was a smooth one, staff was friendly and kind. Provider was very nice and helpful

Shaquanna D.

Jan 21, 2025

Verified

5.0

The staff was very helpful and treated me with respect and the doctor was very concerned about my condition and made sure all my concerns was answered.

Valerie C.

Jan 21, 2025

Verified

5.0

Great job guys! The service was quick and they were very knowledgeable

Brandon C.

Jan 18, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate DOCS Urgent Care in reviews?

1,922 patients have shared ratings for DOCS Urgent Care in Waterbury on Solv. The average rating is 4.4 out of 5. That includes 3.0 for wait-time, 3.9 for quality of care, 3.9 for bedside manner, 4.0 for staff friendliness, and 3.8 for facility cleanliness. You can read all the individual patient reviews on DOCS Urgent Care's profile.

How do I make a booking at DOCS Urgent Care, Waterbury Chase Ave?

You can book a visit with DOCS Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does DOCS Urgent Care accept?

DOCS Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at DOCS Urgent Care

Depending on insurance status and whether DOCS Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of DOCS Urgent Care, Waterbury Chase Ave?

As an urgent care center, DOCS Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, DOCS Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is DOCS Urgent Care, Waterbury Chase Ave located?

DOCS Urgent Care is located at 279 Chase Ave in Waterbury and serves patients throughout the area.

Is DOCS Urgent Care, Waterbury Chase Ave open on the weekends?

Yes. DOCS Urgent Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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