DOCS Urgent Care, West Haven

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What to know before you go

Thank you for booking your appointment online. Appointment times are approximate/not guaranteed; patients will be triaged according to severity, arrival time and/or...

Book an appointment at DOCS Urgent Care - West Haven. DOCS Urgent Care is an urgent care center in West Haven, located at 636 Campbell Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, DOCS Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At DOCS Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets DOCS Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

636 Campbell Ave

West Haven, CT, 06516

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Closed now

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 4:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While DOCS Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.4

Overall rating

Wait time

3.3

Quality of care

3.9

Bedside manner

3.9

Staff friendliness

3.9

Facility cleanliness

3.9

What patients are saying...

5.0

Went in to get an opinion on my high blood pressure, they recommended bloodworm which they did same visit, was in and out in an hour, staff and doctors were all very nice/personable and professional, wait time was no more than 10 minutes, deffinatly recommended

Garrett B.

Jan 20, 2025

Verified

5.0

Today everything was excellent and the care was great. Thank you so much for taking care of me

Nitza R.

Jan 15, 2025

Verified

3.0

Went yesterday for a follow up and there was no Dr and the Virtual was taking so long I had to reshedule for the next day. Should call and tell me ahead of time. Thank you

Nitza R.

Jan 15, 2025

Verified

4.0

Woke up with sore throat and congestion, waited at least 45 mins to an hour to be seen on ipad tablet. Cool technology. Antibiotics prescribed gave me a reaction on the third day rash covered my arms legs and torso, stopped taking and used calilyde lotion to relieve itching. Still had to go to work that day

Lisa L.

Jan 10, 2025

Verified

4.0

I had an appointment for yesterday that I had to reschedule due to work (which was scheduled for me and I tried calling to change but no one picked up). Anywho, I go to my appointment today and I waited for almost a hour and 15 minutes to be seen (I was told 30 minutes prior it was a virtual visit which was not stated anywhere in the email/on the app). I expressed some concerns I was having which I felt as if the physical basically told me that I would have to wait until next week to see my PCP.  The staff are great and very friendly, it was just that one issue today. Their office usually isn’t like this, but a heads up would’ve been nice.

Juliana D.

Dec 31, 2024

Verified

1.0

The staff is nice and quick, but I’ve been here twice and family has gone here they have a problem with sending prescriptions to the pharmacy. For example the last visit I went at 9 in the morning they said they sent the prescription, I had to go all the way back to the walk in because it wasn’t sent and the phone system is AWFUL. You can’t no one on the phone there ever, will NOT be going back.

Cheranne R.

Dec 30, 2024

Verified

4.0

I had a very good experience with the staff and my care provider and I have no reservations to continue my primary care at this practice.

Grace B.

Dec 19, 2024

Verified

5.0

The staff was VERY PROFESSIONAL especially for my “particular situation” I would recommend them to family and friends. Welcoming energy I loved it!

Latesha N.

Dec 18, 2024

Verified

5.0

Came in with a few concerns many an Aisha were very kind and helpful as well as the care provider regarding my concerns.. I would definitely recommend them to anyone

Zoe M.

Dec 13, 2024

Verified

2.0

Service was quick... Staff was friendly but their private conversations at the desk were inappropriate... I was placed in a room that was not cleaned from the patient prior to me so obviously surfaces are not cleaned through the day. I work in healthcare so I was quite disappointed with the cleanliness of the facility.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate DOCS Urgent Care in reviews?

1,358 patients have shared ratings for DOCS Urgent Care in West Haven on Solv. The average rating is 4.4 out of 5. That includes 3.3 for wait-time, 3.9 for quality of care, 3.9 for bedside manner, 3.9 for staff friendliness, and 3.9 for facility cleanliness. You can read all the individual patient reviews on DOCS Urgent Care's profile.

How do I make a booking at DOCS Urgent Care, West Haven?

You can book a visit with DOCS Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does DOCS Urgent Care accept?

DOCS Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at DOCS Urgent Care

Depending on insurance status and whether DOCS Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of DOCS Urgent Care, West Haven?

As an urgent care center, DOCS Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, DOCS Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is DOCS Urgent Care, West Haven located?

DOCS Urgent Care is located at 636 Campbell Ave in West Haven and serves patients throughout the area.

Is DOCS Urgent Care, West Haven open on the weekends?

Yes. DOCS Urgent Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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