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Doris Miller Department of Veterans Affairs Medical Center

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Highlights

Overview

What to know before you go

VA offers coronavirus testing for Veterans who are enrolled in VA health care and meet CDC criteria for testing. If you are a Veteran with symptoms of COVID-19, call your VA health...

Walk-in for care at Doris Miller Department of Veterans Affairs Medical Center located at 4800 Memorial Dr in Waco, TX. Our urgent care center serves the Waco community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

4800 Memorial Dr

Waco, TX, 76711

Insurance and payments

Insurance

While Doris Miller Department of Veterans Affairs Medical Center partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Patient ratings and reviews

No ratings yet

What patients are saying...

1.0

This is regarding the woman rise program at Dorris Miller Waco, VA and my review of the facility. Photos can be produced on request but please do not send female veterans to that program. I strongly advise any VA social worker, program coordinator, behavioral health specialist, to not send women veterans to this program. For me it was very traumatizing, and triggering. My nightmares and mental health issues increased, which resulted in me never wanting to seek treatment again. Many of the nurses on staff lack candor and are dishonest, laugh and speak poorly of other patients in treatment. I walked to the facility from the airport as there is no public transportation from the airport. No one answers the phone at the facility and there is no voicemail on any of the phones so they continue to ring with no answer. Buildings on the premises are unlocked with no personnel available to provide direction on where to go. The facility has a roach problem, the showers do not drain or work properly, and the power often goes out. I never got an answer from the program staff but per the nurses' patients are required to clean their shared use bathrooms including toilets with no PPE or proper cleaning supplies. The facility is not properly cleaned or maintained. Patients must purchase their own cleaning supplies for cleaning as the nurses will give you a worn broom, there is no mop, no rags, no sponges, you will get soap and water but no bleach or disinfectants. Food service is unbearable, meals come frozen from another facility miles away and often I received the wrong meal or no meal. Salads contain bugs, and often have rotten lettuce. Unfortunately, being in this program you are restricted to being on the Dorris Miller campus and cannot leave to get food. If your meal does not come you are left with no meal. There are no doctors at this VA location, and the psychiatrist is only available by request and can only be reached by phone. Over the counter medications and pain/nutrition management supplements are prohibited/contraband. Due to no medical professionals being located at this facility it would take sometimes 4 days to get a prescribed medication that I had been prescribed by previous doctors (however the medication I brought was taken upon arrival and was banned from having access to). After having an acute medical issue and suffering for 2 weeks, I was discharged with no plan. I called 911 and the staff prevented the ambulance from coming on site to treat my urgent medical need. I was told the only way I could have my medical needs treated was to pack my things and leave. I packed my things and attempted to walk off the premises. I was picked up by VA police who escorted me to an air conditioned building and called the ambulance on my behalf. I was treated for my urgent medical condition at a nearby emergency room that went above and beyond for care and treatment. I am now in the process of hitch hiking back to my home, as the program refused to provide transportation to my home several states away. Veterans deserve better than this. I learned through this experience I don't and never will. This program places veterans in dangerous situations and the staff lacks the care, compassion, and knowledge of how to treat veterans with PTSD. If you are a woman veteran who is suicidal, this program will give you more than enough reasons to end your life. PLEASE TAKE THIS REVIEW SERIOUSLY DO NOT COME TO THIS FACILITY, IF YOU ARE SEEKING MENTAL HEALTH ASSISTANCE!!!

Anonymous

Jul 23, 2023

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Doris Miller Department of Veterans Affairs Medical Center in reviews?

Currently Solv doesn’t have any ratings or reviews for Doris Miller Department of Veterans Affairs Medical Center. If you have been a patient of this urgent care, be the first to leave a review!

How do I make a booking at Doris Miller Department of Veterans Affairs Medical Center?

As an urgent care center, Doris Miller Department of Veterans Affairs Medical Center is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Doris Miller Department of Veterans Affairs Medical Center accept?

Doris Miller Department of Veterans Affairs Medical Center accepts Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Doris Miller Department of Veterans Affairs Medical Center

Depending on insurance status and whether Doris Miller Department of Veterans Affairs Medical Center is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Doris Miller Department of Veterans Affairs Medical Center?

As an urgent care center, Doris Miller Department of Veterans Affairs Medical Center treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Doris Miller Department of Veterans Affairs Medical Center will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Doris Miller Department of Veterans Affairs Medical Center located?

Doris Miller Department of Veterans Affairs Medical Center is located at 4800 Memorial Dr in Waco and serves patients throughout the area.

Is Doris Miller Department of Veterans Affairs Medical Center open on the weekends?

No, Doris Miller Department of Veterans Affairs Medical Center is not open on the weekends.

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