Love this place! I made my appointment on line  (Sunday), was seen at 9:30 am, and they gave me my first antibiotic pill in the office!

The staff was very helpful and very friendly I woulbbe very glad to go there again

I sprain my ankle going up the stairs from my house. I drove myself to urgent care was seen right away by your PA. They took care of my sprain ankle and I was very pleased with the care.

I visited due to a high fever and feeling generally unwell. The receptionist was very accommodating, and I understand the policy that only the patient is allowed in. However, since I was feeling weak and my wife was more familiar with my recent medications and symptoms, I asked if she could accompany me. Unfortunately, the technician denied my request, stating that I should know my medications, which was delivered in a condescending tone. A bit more empathy and consideration would have been appreciated, especially given that my blood pressure was dangerously low at the time (in the 80s). While I understand policies are in place, the staff could have at least asked my wife for the information without needing her to come in. When I was seen by the PA, I explained my symptoms and asked if I could get an X-ray due to my pulmonary issues. I was told that my insurance might not cover it and that they didn’t have an X-ray technician available. The PA listened to my lungs but didn’t conduct a full physical exam, such as palpating my abdomen. I was tested for flu, RSV, and COVID, with results expected in a day. Given my low blood pressure, they recommended IV fluids (an “immunity bag”) to help stabilize it. However, after three unsuccessful attempts to insert the IV, the tech stated my veins weren’t good, despite me showing them my hands where my veins are typically very visible. Eventually, after multiple failed attempts and giving me bottled water instead, my wife was allowed in to come in. The Tech attempted the IV for a fourth time but was still unsuccessful. At that point, my blood pressure had risen to 100/60, and I was advised to hydrate at home and told that my symptoms might be viral However, I felt something was still very wrong. When my PCP’s office opened, I went there immediately. Upon seeing me, my PCP sent me straight to the ER. In the ER, my blood pressure remained low, and after a thorough physical exam (including abdominal palpation), they discovered tenderness on my right side. Blood work and a CT scan revealed that I was close to sepsis and required an emergency appendectomy. Had I not gone to the ER, the outcome could have been fatal. This experience highlights areas where improvement is needed, particularly in taking proper medical histories and conducting thorough physical examinations. Empathy and active listening to patients’ needs would go a long way in improving care. Thank you.

This is my second time in 4 days (2 different kids) visiting the Urgent care and had another great experience!!!!

Everything went just fine. The stars say it all. There is nothing more to say.

Amazing from beginning to end service, the staff was professional & Doctor were extremely professional, provided the best service experienced I’ve seen in a while.

I got an appointment for first thing this morning for my son at 3:00 am!!!  Everyone was so nice from the second we walked through the door!!!  Very thorough and the office was so clean!!!  This was our first time but definitely will be back!!!

The medical assistant ,a Spanish lady was amazing. She did a great job in explaining each step. Also comfort me while I was nervous about my visit. Thank you

Went in for an IV infusion and the PA didn’t know how to do it. Left after an hour with a bruised arm, a puddle of my blood on the floor next to me and no IV.