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Excelcare, Henrietta

Open until 9pm

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Highlights

Overview

What to know before you go

UR Medicine Urgent Care can treat and test patients who are ill with symptoms. For those who are not ill with symptoms or need tests related to travel restrictions are requested to...

Walk-in for care at Excelcare - Henrietta located at 1300 Jefferson Rd in Rochester, NY. Our urgent care center serves the Rochester community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

1300 Jefferson Rd

Suite 100

Rochester, NY, 14623

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 9:00 pm

Mon

9:00 am - 9:00 pm

Tue

9:00 am - 9:00 pm

Wed

9:00 am - 9:00 pm

Thu

9:00 am - 9:00 pm

Fri

9:00 am - 9:00 pm

Open now

Sat

9:00 am - 9:00 pm

Insurance and payments

Insurance

While Excelcare partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

1.0

Overall rating

Wait time

3.0

Quality of care

1.0

Bedside manner

1.0

Staff friendliness

1.0

What patients are saying...

1.0

I neefed stitches on my thumb. The Dr was not communicative. He jabbed me with needles without telling me, did a major botch job on the stitches and on my 2nd related visit the nurse was rude and unsanitary. I am still having issues because the Dr did not stitch my thumb up properly. Long story. Heather Martin called me from U of R quality assurance leaving me an ambiguous voice mail. She has refused to call me back. I left a few messages for about 4 months now. She does not do her job. I would not send anyone to this Urgent Care on Jefferson Rd in Rochester NY! My thumb is not right. I cannot elaborate on this site. The lack of follow up is unconscionable.

Anonymous

1.0

My son went there for respiratory symptoms. They took his blood pressure which is routine. When we were leaving, I read on the paper she had given him that his blood pressure was 183 over 111. I went back inside to ask if it was an typo since the Dr. never mentioned it. The doctor came out and said "yes it is a little high". I told the doctor it is is not a little high it is extremely high.My son could have a stroke it is that high. She was dismissive and blamed the high bp on a medication a different urgent care had my son take. Really? Then why not say something to him? Like stop taking it your bp is off the charts or better yet send him to emergency to prevent him from having a stroke. It was never even addressed. My son not I will never go to any urgent care again!

Anonymous

1.0

I waited for 20 minutes literally bleeding from cuts on my fingers and I still had not even been checked in. I understand that they were busy but 20 minutes while bleeding without even being checked in in unacceptable. There were 2 people there but only one actively working.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Excelcare in reviews?

5 patients have shared ratings for Excelcare in Rochester on Solv. The average rating is 1.0 out of 5.

How do I make a booking at Excelcare, Henrietta?

As an urgent care center, Excelcare is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Excelcare accept?

Excelcare accepts Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Excelcare

Depending on insurance status and whether Excelcare is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Excelcare, Henrietta?

As an urgent care center, Excelcare treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Excelcare will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Excelcare, Henrietta located?

Excelcare is located at 1300 Jefferson Rd in Rochester and serves patients throughout the area.

Is Excelcare, Henrietta open on the weekends?

Yes. Excelcare is open on weekends including Saturday 9:00 am - 9:00 pm and Sunday 9:00 am - 9:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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