Family Urgent Care, Virtual Visit

Closed until 8:30 am

Family Urgent Care - Virtual Visit Logo

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Thursday, November 21 (CDT)

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Highlights

Video visits available

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

What to know before you go

Self-Pay price for video visit is $50. All major insurances are accepted + IL and IN Medicaid only! When joining your visit, please remain on the waiting screen until your...

Book a visit with Family Urgent Care, your trusted virtual urgent care provider, available from the convenience and comfort of your own home. Specializing in telemedicine services, they ensure that you receive immediate healthcare assistance via phone or video consultation.

Virtual care services are staffed by certified medical professionals trained to address a range of non-emergent conditions that do not require physical examination. They effectively manage common illnesses such as colds, flu, allergies, and sinus infections, as well as provide care for minor injuries like sprains and strains. Additionally, Family Urgent Care offers prescription services and can guide you through self-administered treatments.

Booking your virtual visit through Solv is effortless, offering you a seamless way to access healthcare promptly. This service is especially valuable for those with busy schedules, mobility limitations, or anyone seeking a quick consultation without the commute.

Virtual visit hours

Central Standard Time (CDT)

Sun

10:30 am - 6:00 pm

Mon

8:30 am - 8:00 pm

Tue

8:30 am - 8:00 pm

Wed

8:30 am - 8:00 pm

Thu

8:30 am - 8:00 pm

Closed now

Fri

8:30 am - 8:00 pm

Sat

8:30 am - 8:00 pm

Insurance and payments

Insurance

While Family Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.5

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

What patients are saying...

3.0

Needed a different prescription because the one I had been taking was becoming less effective. I travel for my job so I am normally prescribed about 30 pills. The person helping me evidently wasn’t trying to understand that I’m gone for 2-3 weeks at a time and only prescribed me 7 pills. Now I have to fly back for additional medication

Demetrius M.

Nov 6, 2024

Verified

5.0

My daughter had a fever come back and I had already taken her to urgent care in my area and we left there without a diagnosis. I found Family Urgent Care and was so completely satisfied with the experience. My daughter had antibiotics in her system within 30 minutes of the appointment. And, the appointment took less than 5 minutes once it began. The provider listened and gave me thorough instructions and guidance. I would 100% recommend this provider.

Viola M.

Oct 25, 2024

Verified

5.0

Easy and fast scheduling. Very kind staff.will continue my care with them.

Michelle R.

Oct 22, 2024

Verified

5.0

Great visit. Answered questions and made follow up call for med placement.

Beth O.

Oct 6, 2024

Verified

5.0

I tested positive for COVID-19 yesterday and have been having just about every symptom you can imagine. My own primary care physician could not even get me into her office to be seen nor return my call. I was so grateful to get an immediate appointment today with family urgent care. Gabriella was my nurse practitioner, and I would definitely return there to see her. She was incredibly kind, understanding, and throw. She gave me exactly what I needed.

Lisa P.

Aug 17, 2024

Verified

4.0

Unfortunately I’m still waiting almost 24 hours later for my prescription to be filled!

Juliet C.

Jul 16, 2024

Verified

5.0

Had been in pain for a whole day could barely walk, decided to do a virtual doctors appointment,she was patient she let me explain didn't overstep or over talk,she not only prescribed me to meds but gave me paperwork to get a x-ray.Amazing

Ebonie W.

May 31, 2024

Verified

5.0

I’ve been having neck pain for the past 3 weeks. I’ve been written off saying I’m stressed ! I can barely move my neck so I decided to call in for a video appointment! I’m so glad I did ! The doctor actually listened to me! And recommended more for my pain. I highly recommend this doctor!!!

Alyssia G.

May 26, 2024

Verified

5.0

I've been dealing with a super sore throat and swollen glands for 5 days now. Also fevers, headaches, chills. I didn't want to drive anywhere so I booked a video appointment. I'm so glad I did! Dr. Thomas was exceptional, attentive, caring, understanding, and informative. I would absolutely love to have him as my primary care physician, but he's in Ohio. 😭 I will, without a doubt, recommend Dr. Thomas to anyone looking.

Devanie C.

Apr 28, 2024

Verified

5.0

Was not feeling well and took a home Covid test. It came out positive, so my daughter called to see if I could do a telehealth visit. They booked me that same day. While I was not a candidate for Paxlovid, due to my med interactions, the lady was very attentive to my conversation and was able to order medicine to stop the burning in my nostrils. Thank you for being so kind. I would definitely recommend this provider.

Linda L.

Apr 21, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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