I made an appointment online during my lunch break for 1 o’clock. I arrived 10 minutes early and waited 40 minutes so I asked the front desk if my appointment will be happening. They said no you have to wait it’s first come first serve, WHAT IS THE POINT OF AN APPOINTMENT THAN?! I’ve never had issues with this office before but I’m generally confused… I would’ve had to wait another hour after my appointment time so I left! Scheduling an appointment ahead of time to make sure I was seen in a timely fashion isn’t ideal that’s what appointments are for. Yet you don’t do that but offer it? Very annoying!

I had come in previously a week ago boy what a difference between a week and staff. I should say the front desk was f,airly nice. Quickly to check in. Nurse in the room barely took vitals and was ready to get out of the room. No temperature just blood pressure. Dr. Dabish came in checked my ears. Listened to my info for about 2 minutes with a twinge of attitude and sent me on my way. The only bright spot was Anna in pharmacy still just as kind and sweet. I get I was near the end of their day. They also could have been nicer. It will make me rethink a return visit for sure. Thanks Anna atleast. Maybe try harder next time.

Overall great experience.. The best urgent care in Michigan.. Only issue is the attitudes from the staff at the front desk. 9/10 definitely recommend

Every thing was so so simple.. I got Online. Picked my time to come in. Showed up. Got in within arrival a few minutes later. They for a Saturday on a holiday (Thanksgiving) weekend were not busy at all. I came in at 3:41 pm was out by 4:00ish diagnosed and with prescription in hand. Yes , no having to then leave and use another place for pharmacy. Dr. Kayla was fantastic. Listening to everything I had to say. I would highly recommend her or any of the other providers at this location. Then Ann in the pharmacy was just as kind and took care of us promptly too. So I would recommend stopping in here anytime you have a matter that needs attention during the hours they're open and you can't get in to your own dr. Thanks everyone I see you again next time. Keep up the amazing job over there at Get Well Urgent in Madison Heights.

Super easy to schedule online, everyone was so friendly and helpful. There’s even a pharmacy right inside. It was very clean as well. Would recommend!

Woke up on Thanksgiving day with a horrible cough, congestion and a fever. Get Well MH was luckily open and I was able to schedule an appointment online first thing in the morning. All the staff were super kind and helpful. The doctor gave me a COVID and Influenza test, she also gave me X-rays to confirm I had some lung irritation and was able to quickly get me a prescription. The staff even found a local pharmacy that was open 24 hours so I could get my medication. Wonderful experience and appreciate them taking such good care of me and our community.

The staff was very pleasant and efficient. I really appreciate the care I received.

By far the best experience I've had on a late night at Urget Care.

We didn’t have to wait for along time for check in , but we stayed at the room for someone to come and check on my daughter. And they taking long long time to do each step of the process. They said we will call you tomorrow for the results and never called and I tried to call twice and they said we don’t have it yet.

Everyone was super friendly! Highly recommended. Would visit again if needed.