Woke up yesterday feeling terrible, booked an appointment for as soon as they opened. Was super easy but the woman at the front desk seemed to hate her job. Not one smile. When I was heading out I asked her if there was anything I needed to do and she looked shocked that I even spoke to her, looked at the computer, looked at me and with an attitude says “um.. no?” Like she was asking me a question. Tayiah that assisted me in the room was wonderful though, paid more attention to me than the doctor. Was very attentive, caring and listened to me. As for the doctor I couldn’t even get a word out, felt like he was putting words in my mouth and asked me 1 question while running out the door. Few hours later when I called back to ask a question I was put on hold and when he answered he said “yeah” I said “is this the doctor I was with earlier” he said “uh yeah”. Continued to ask my question and he responded with “whatever you want”… let’s just say I will NOT be going back here.

Went in for a recheck of a pneumonia diagnosis last week.  Made an appointment easily.  Did not wait long to get in once I arrived.  Got very good care.

I made an appointment for 4pm. I arrived at 3:50 and sat in the waiting room until 5:10pm to get in a room. I don't understand why anyone would make an appointment when it doesn't matter you are taken in as you arrive nor if you have an appointment or not. The service was pleasant and staff was great. Just wish an appointment would be an appointment nit a waste of time.

Dr Dana and staff does excellent work!! They listen thoroughly and understand your issues completely before performing any procedure.

This is usually my go to Urgent care. Today when I got home from work, I went online around 6ish to schedule an appointment. There were many appointment times available. I chose the 7 oclock slot. When I arrived, there were about 4-5 people waiting and the front desk staff told me all the rooms were full. I said,  i went online and reserved the 7 oclock time. Do I have to wait for all these others to be seen first? She said yes, you would, they were here before 7. What is the point of making the appointment and reserving the time slot?? Kinda pointless and a waste of time. I did not wait and not very happy about this.

My son started complaining of an earache before bed, was able to easily schedule an appointment online when we woke up. Was in and out within a half hour. This was my first time using this urgent care after bad experiences at the one we usually use and I will be using this one again when we need it!

It would be beneficial for your clinic to have friendly front desk staff. My medical assistant and nurse practitioner were awesome. Great patient care.

Had a cold for 3 weeks went to urgent care they took good care of me. Everyone was professional. Great service.

Always excellent service I’ll make an appointment ahead of time and hardly ever have to wait

I was out of town with the Labor Day weekend and scheduled an appointment for today at 3 PM. They were quick and efficient as always excellent service.