Super friendly fast and got exactly what I needed!

The scheduling and check-in is always done with ease. The staff there is always very friendly and helpful.

Walked for the first time and was quickly taken care of. Very friendly staff!

I scheduled an appt last evening for 9:20 am today. Arrived at 9:12 am. There were 7 people ahead of me so there was a longer wait than expected when they just opened at 9:00am.  The staff were great; very friendly. I am disabled and all furniture in the waiting room are quite low with no arms to push off to stand up. When you get inside to have your vitals taken, the chair is extremely low and terribly difficult to get out of.  My provider was very nice and thorough. However, the only reason I came in to the clinic, versus doing a virtual, was because I wanted a chest X-ray to rule out pneumonia or a blood clot in my lungs. A technician was to be at the clinic but was not there for today. Other than that, I had a good visit and the staff were great. I would recommend this provider.

I love the staff.  Very friendly and professional!

The staff were great. The girl at the front desk was very nice!! The doctor was timely and kind. I will use this urgent care going forward when I can’t get into my doctor Thank you.

I didn't schedule an appointment i just walked in, I needed to be seen for what I thought might be Pink eye, and also a productive cough. I didn't have to wait very long to be taken back. One inside an exam room I was only waiting about 3 minutes! I was seen by Vanessa, she was incredibly kind, and extremely thorough! From the time I was taken back from the waiting room to the time I left with a treatment plan was only a total of 15 minutes!! Highly recommend Vanessa, she was incredible!

The nurse was rude, wouldn’t see me, she didn’t listen to me, I was very symptomatic she didn’t even listen my lungs , she did nothing. Wasted my time, they better not even charge the insurance for this appt because it was a waste. If it wasn’t for people being sick you people wouldn’t even have a job.

I had been unable to fight off some chest congestion so I decided to get checked out at Health Express Urgent Care North Ridgeville on 11/1/2024. I have been to this urgent care a few times in the past with great results. I like the fact that I can make an appointment and usually be seen right away. On my most recent visit I scheduled an appointment for 12:15pm, I arrived around 12:10pm, and had all my paperwork already completed electronically. I was on my lunch break and was looking for a quick in and out. Unfortunately that did not happen with my last visit. I was not taken back until 12:45pm. After being taken back everything was great, the provider was excellent. I just was very disappointed in the wait time. Why have the ability to schedule an appointment if you can't keep close to it. I can see if it was a couple minutes, but 30 plus minutes after my scheduled appointment to be seen was a disappointment.

Everyone awesome , in and out, thorough. I would recommend and will be back.