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Health Express Urgent Care, Parma

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Monday, March 31 (EST)

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

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Book an appointment at Health Express Urgent Care - Parma. Health Express Urgent Care is an urgent care center in Parma, located at 1400 W Pleasant Valley Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Health Express Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Health Express Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Health Express Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1400 W Pleasant Valley Rd

Parma, OH, 44134

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Closed now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 6:00 pm

Virtual visit hours

Eastern Standard Time (EST)

Sun

9:15 am - 6:00 pm

Mon

8:15 am - 8:00 pm

Closed now

Tue

8:15 am - 8:00 pm

Wed

8:15 am - 8:00 pm

Thu

8:15 am - 8:00 pm

Fri

8:15 am - 8:00 pm

Sat

9:15 am - 6:00 pm

Insurance and payments

Insurance

While Health Express Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$110

Video visit

Self-pay:

$95

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

3.9

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.5

What patients are saying...

5.0

I had a 9:00 appointment and was not seen until 9:45.  Unusual for this facility.

Laurie S.

Mar 26, 2025

Verified

5.0

All Staff were friendly and helpful. I get anxious when visiting doctors but Dr. Mustafa was calm and caring which made me feel at ease. She was also easy to get ahold of when I needed to follow up about a medication. Great experience.

Kayla J.

Mar 26, 2025

Verified

1.0

While the wait time was good and staff were friendly, it was a complete waste of time. My child came in sick, they listened to my child's lungs and heart. Checked vitals. Ordered an X-ray but no one there to do it. Never once looked in my child's ears or throat. Came back for X-rays the next day and was then told no one was there to read it, they'd call. Ended up going somewhere else and found that my child has fluid in their ears and an inflamed throat. Neither of this was found while under the care of the doctor at this urgent care.

Kinsley K.

Mar 23, 2025

Verified

5.0

Check in was seamless...staff was nice ..but I need help and it seems I'm not getting the care I need...I could have stayed home and kept my money. It wasn't even bandaid care.

Robin T.

Mar 20, 2025

Verified

5.0

Very satisfied thank you in and out all staff do a wonderful job

Mason P.

Mar 20, 2025

Verified

5.0

Great customer service and very easy to check in and be seen.

Teri E.

Mar 20, 2025

Verified

5.0

My daughter was sent home from school with a coughing fit. She ended up having an ear infection. The staff were friendly and I was very happy with the care my daughter received. I highly recommend this Urgent Care.

Emily H.

Mar 19, 2025

Verified

5.0

The staff was wonderful and the Dr was amazing! I will definitely recommend anyone who needs quality care and doesn’t have the time to see their PCP.

Kimberly R.

Mar 14, 2025

Verified

5.0

I love the staff there! Easy peasy! I go all the time! Best one I ever been too:)

Julia R.

Mar 14, 2025

Verified

5.0

Was able to book an appointment last night. Got in first thing this morning. The staff is amazing, so friendly and caring. The NP remembered me from a few months a go.  Prescribed an antibiotic and told me what to take for sinus infection. She’s so good!

Karen D.

Mar 14, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Health Express Urgent Care in reviews?

2,974 patients have shared ratings for Health Express Urgent Care in Parma on Solv. The average rating is 4.7 out of 5. That includes 3.9 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on Health Express Urgent Care's profile.

How do I make a booking at Health Express Urgent Care, Parma?

You can book a visit with Health Express Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Health Express Urgent Care accept?

Health Express Urgent Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Health Express Urgent Care

Depending on insurance status and whether Health Express Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Health Express Urgent Care, Parma?

As an urgent care center, Health Express Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Health Express Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Health Express Urgent Care, Parma located?

Health Express Urgent Care is located at 1400 W Pleasant Valley Rd in Parma and serves patients throughout the area.

Is Health Express Urgent Care, Parma open on the weekends?

Yes. Health Express Urgent Care is open on weekends including Saturday 9:00 am - 6:00 pm and Sunday 9:00 am - 6:00 pm.

Does Health Express Urgent Care offer telemedicine?

Yes! Health Express Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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