How do patients rate HelixVM in reviews?

2 patients have shared ratings for HelixVM in Springfield on Solv. The average rating is 3.0 out of 5.

How do I make a booking at HelixVM, Illinois Virtual?

You can book a visit with HelixVM directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does HelixVM accept?

HelixVM accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at HelixVM

Depending on insurance status and whether HelixVM is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of HelixVM, Illinois Virtual?

As an urgent care center , HelixVM treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, HelixVM will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Is HelixVM, Illinois Virtual open on the weekends?

Yes. HelixVM is open on weekends including Saturday 7:00 am - 10:00 pm and Sunday 7:00 am - 10:00 pm.

HelixVM, Illinois Virtual

Closed until 7am

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Choose a date and time

Thursday, November 21 (CDT)

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HelixVM, Illinois Virtual

Closed until 7am

Highlights

Video visits available

Overview

What to know before you go

Thank you for trusting us with your care. To minimize wait times, please complete all required e-paperwork including your electronic triage prompts from HelixVM. If you have...

Virtual visit hours

Central Standard Time (CDT)

Sun

7:00 am - 10:00 pm

Mon

7:00 am - 10:00 pm

Tue

7:00 am - 10:00 pm

Wed

7:00 am - 10:00 pm

Thu

7:00 am - 10:00 pm

Closed now

Fri

7:00 am - 10:00 pm

Sat

7:00 am - 10:00 pm

Insurance and payments

Insurance

While HelixVM partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare

PPO

Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$75-$95

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

3.0

Overall rating

Wait time

5.0

Quality of care

5.0

Bedside manner

5.0

Staff friendliness

5.0

What patients are saying...

1.0

There is no video link sent to me therefore didn’t have my appointment. Tried to reschedule once still not see link for virtual appointments.

Dandan W.

Oct 8, 2023

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

HelixVM, Illinois Virtual

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HelixVM, Illinois Virtual

Highlights

Overview

Virtual visit hours

Insurance and payments

Insurance

Self-pay

Services

Patient ratings and reviews

What patients are saying...

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