Staff informed me that because of my heart history they were unable to assist me and sent me elsewhere

The checkin staff went above & beyond to make sure I understood what needed to take place when and if I needed to pick up my prescriptions

Just moved here and did not know where to go because did not have a doctor here yet- this walk- in clinic was not far from me snd I had tried to see my primary care at home two hours away last week but full- so thankful - from the receptionist to the nurse to the nurse practioner or might have been a dr they were all friendly snd professional- definitely will go back if need to!

The staff was very friendly and I didn’t have to wait long to be seen. However, I don’t believe I received the best care. I presented with probable RSV (my toddler has it and I have same symptoms) and an audible wheeze which the NP said she could hear, but I received no breathing treatment or prescription to help with it. I was told a steroid would be sent in, but when I got to the pharmacy there was no steroid just an antibiotic which isn’t helpful for a virus. I felt like I was being rushed out the door and didn’t receive the care that I needed. I will not be returning to this provider.

The receptionist was great. Idk her name. She was great though. The "nurse" was terrible. Very demanding not nice at all. For example, she says "don't sit anywhere but here I'm not moving any machines. Take your hat off I need to check your temp." So I did she then swipes the thermometer across my head. She says "93.6" I'm not expert, or a "nurse" but I'm sure 93.6 isn't good. I went home checked my temp and it was 100.1 so there is that. Did flu, covid swabs both negative. Doctors comes in see me for literally less than 2 minutes. Says gonna give you two shots get you out of here. While she is talking she runs her stethoscope across my chest doesn't listen to anything. How could she, she was talking the whole time. I was super congested so if she would have taken the time she would have noticed that. In all it's the worst experience I've had. You can see u use you guys a good bit. But I will not be back. Whoever was there yesterday has never been there when I've been there. It was terrible. I'm at another doctors office at this very moment. Running fever and congested as hell. I don't usually write reviews but that experience absolutely sucked.

I booked an appointment same day. The ladies at Muscle Shoals urgent care are always great. The NP I had today is one of my favorites. I highly  recommend this facility. I appreciate their kindness and professionalism.

The nurse practitioner is very slow sending medication in, my wife had to call couple times to remind her, the staff needs to work on getting medication sent in with out reminding them, the lady register us in she was awesome 👍

Everything went well. The wait time was over a hour but the staff was very nice and friendly and everything was clean and etc.

The wait time is unacceptable! We sit there for 3 hours waiting on service.  The staff were friendly and very helpful. They are overwhelmed and overworked. I understand budget cuts has left them understaffed and the fact they work 12 hours without any breaks or lunch is ridiculous. I hope the issues can be handled for these employees to make their jobs and the patients wait time is more acceptable..

Had to wait quite a long time, and had just had a knee replacement surgery. Got a shot and it fixed my drainage issue