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Indigo, James Center

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Highlights

Overview

What to know before you go

From COVID testing to minor fractures, Indigo has got you covered!

Ready to book, but don't see a convenient appointment time? No problem, walk-ins are always welcome.

If...

Walk-in for care at Indigo - James Center located at 1812 S Mildred St in Tacoma, WA. Our urgent care center serves the Tacoma community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

1812 S Mildred St

h

Tacoma, WA, 98465

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Indigo partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$250

Video visit

Self-pay:

$250

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Camp physical

Self-pay:

$99

School physicals

Self-pay:

$99

Sports physicals

Self-pay:

$99

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

3.9

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Will my favorite thing to do when I get my parking lot is to use the app 2 check myself in. And after I check myself in it usually is about a 10 minute Wait before I am called Into a room. And the entire time I'm waiting whether it'd be in the room that they put me in or the waiting room. The staff is always very friendly and asks if I would like something to drink, they bring it to me, If I do. Even when I'm in the room that they place me in, it seems like it's only a 10 minute wait, sometimes less never been in the room that they put me in for more than 25 minutes, though. In the nearest gets ride to making sure that they know why you're here and they know what you're pulse rate is, Basic nurse stuff. But they do when you come in, and then usually I wait another 5 minutes. Show me this time. It's been probably about 25 minutes. Most of the time that I've been there. So like 75% of the time when I go in. I'm only Waiting about 25 minutes. I think the longest that I had to waive was 35 before a doctor came in. But the clinic was extremely busy that day. Using the clinic's non is busy as it was on this particular day. But more times than not, I'm in an out within 45 minutes. In despite what clinic I go into. They always ask me if I would like to change my pharmacist to whatever's closes. And put the time and get to the pharmacy. Usually it's only a few minutes cause the prescriptions already comes through. I just have to let them know that I'm there so they can fill it. But I've never actually gone into one of these clinics and waited longer than 30 to 45 minutes to be in N out. It's Way of Efficient quick and efficient a 100% of the time. Would rather go into one of these clinics than ever. Go into the emergency room ever again. I would rather wait Less than 1 hour VS several hours of wait And I tend to find that this clinic has Way less people in it every single time that I've gone. There's less than 12 people in the waiting room. Actually, I don't think I've ever seen 12 people waiting I think the most of the scene is 5 in the waiting room at the same time. Staff superfriendly an extremely helpful. There's always appointments that if they're booked that day if you showed that they're front door at 8 AM when they first open. You wanna be there 30 minutes before they open? Because there is a line is it first? Come first serve but they can squeeze you in for that day if the entire day is booked. There's always appointments that if they're booked that day if you showed that they're front door at 8 AM when they first open you wanna be there 30 minutes before they open? Because there is a line is it first come first serve, but they can squeeze you in for that day if the entire day is booked. And you really Need an appointment that day. An appointment I believe they taken 12 walk-ins in the out of that line every morning. That's walk-ins, and then they don't take anymore for the entire day and you get scheduled for the next day. Would highly recommend any multicare and indigo urgent care Facility. With definitely recommend over Any clinic, especially the ER any day for Just about anything certain clinics have X-ray machines, others don't usually just tell the online system what you're going in for and they will schedule you at the correct clinic if it's further out than What you're used to. It is probably because there's a certain machine that They need to use during your appointment, for your specific needs that you are being seen for. When I injured my foot. And I told them I wanted to be seen for they scheduled me and Gig Harbor. One of their facilities on my because is the only facility near me that had an X-Ray They want to make sure my ankle wasn't broken. The specific clinic was the only one that had this machine to make sure that my ankle wasn't broken. All the other ones in my facility Do not have a X-ray machine.

Jennifer P.

Apr 23, 2024

Verified

5.0

sameJ great provider. Sidney wonderful assistant to sameJ!

Jordyn W.

Apr 21, 2023

Verified

5.0

Excellent care starting with the staff and continuing with the medical professionals. The best place to go for urgent care.

Betty R.

Apr 19, 2023

Verified

5.0

I went for a probable 3rd UTI. I did a walk-in appt. The wait time was quite accurate. Once in the room there was a wait. I realize this is normal and I went prepared to wait. All of the staff here are exceptionally professional, caring and friendly. Although having patients backed up I felt heard not dismissed or rushed. They focused on me while with me.

Elizabeth V.

Apr 17, 2023

Verified

5.0

It was great I had an appointment and was seen right away . On line

Beatrice G.

Apr 17, 2023

Verified

5.0

Great experience: ARNP Gloria & her team were outstanding! I’m

Geoffrey B.

Apr 16, 2023

Verified

5.0

This was my first time using Indigo Urgent Care. From the friendliness & helpfulness starting w/my phone call for information to the in-person transactions w/the front receptionists, nurse & doctor, it was smooth. Very thorough, clean & efficient. Good experience! Check-in experience was easy & convenient.

Carolyn S.

Apr 13, 2023

Verified

5.0

I love the James center location. I’m sad to see they are closing down, they all will be missed!

Sandra P.

Apr 13, 2023

Verified

5.0

This clinic was great, staff was great and I was in and out very quickly.

Maria C.

Apr 12, 2023

Verified

5.0

Always fast and friendly! Everything was explained well and I had no worries about my at home care, upon leaving.

Jeaannette T.

Apr 12, 2023

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Indigo in reviews?

11,053 patients have shared ratings for Indigo in Tacoma on Solv. The average rating is 4.8 out of 5. That includes 3.9 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Indigo’s profile.

How do I make a booking at Indigo, James Center?

As an urgent care center, Indigo is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Indigo accept?

Indigo accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Indigo

Depending on insurance status and whether Indigo is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Indigo, James Center?

As an urgent care center, Indigo treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Indigo will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Indigo, James Center located?

Indigo is located at 1812 S Mildred St in Tacoma and serves patients throughout the area.

Is Indigo, James Center open on the weekends?

No, Indigo is not open on the weekends.

Does Indigo offer telemedicine?

Yes! Indigo offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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