Instant Urgent Care, Palo Alto

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Monday, November 4 (PDT)

Highlights

Overview

What to know before you go

Patients of all ages are encouraged to come into Instant Urgent Care to receive a variety of immediate healthcare services from our team of physicians, nurses, and clinical...

Book an appointment at Instant Urgent Care - Palo Alto. Instant Urgent Care is an urgent care center in Palo Alto, located at 3737 El Camino Real.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Instant Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Instant Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Instant Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3737 El Camino Real

Palo Alto, CA, 94306

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Office photos

Clinic office (0)

Insurance and payments

Insurance

While Instant Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

2.8

Overall rating

Wait time

3.1

Quality of care

3.3

Bedside manner

3.4

Staff friendliness

3.4

Facility cleanliness

3.3

What patients are saying...

3.0

Asked for ear wax removal. Irrigated both ear canals, but did not fix my impaired hearing. Wanted to refer me to an ontologist, but I declined and booked myself.

Edwin B.

Jan 30, 2024

Verified

1.0

They gave an appointment and when I went they were closed for the day! At 520!

Misha C.

Nov 14, 2023

Verified

1.0

I booked an appointment and got confirmation texts. When I got to the facility, it was closed with no explanation. Seems like someone shouldn’t be able to make an appointment AND get confirmation if the clinic is closed.

Erik P.

Jul 19, 2023

Verified

5.0

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

Kathryn C.

Jul 7, 2023

Verified

1.0

Used Solv app to book an appointment but when we arrived on time, it was closed.

Charles H.

Jun 23, 2023

Verified

1.0

Your office was closed even though the system booked my appointment and I was 30 min early. I was mad and went sitter health urgent care.

Sunny S.

Jun 21, 2023

Verified

5.0

The customer service was great t

Mary O.

Jun 14, 2023

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Instant Urgent Care in reviews?

12 patients have shared ratings for Instant Urgent Care in Palo Alto on Solv. The average rating is 2.8 out of 5. That includes 3.1 for wait-time, 3.3 for quality of care, 3.4 for bedside manner, 3.4 for staff friendliness, and 3.3 for facility cleanliness. You can read all the individual patient reviews on Instant Urgent Care’s profile.

How do I make a booking at Instant Urgent Care, Palo Alto?

You can book a visit with Instant Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Instant Urgent Care accept?

Instant Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Instant Urgent Care

Depending on insurance status and whether Instant Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Instant Urgent Care, Palo Alto?

As an urgent care center, Instant Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Instant Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Instant Urgent Care, Palo Alto located?

Instant Urgent Care is located at 3737 El Camino Real in Palo Alto and serves patients throughout the area.

Is Instant Urgent Care, Palo Alto open on the weekends?

No, Instant Urgent Care is not open on the weekends.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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