True to form, the front office staff was very uncaring and rude. Only this time, my daughter was having what turned out to be a serious medical issue that required hospitalization. As my daughter's primary care practice, I called the office 2 times for guidance and was given none. I was told to wait until next Wednesday and bring her in to the office, which would have been 6 days later. When I complained to the office manager, she basically said there was not a problem. I then said that I think Dr. Blair would be interested to know about the rude and uncaring behavior of his front office staff. She then said, "well good luck cause he's my husband". What??? I was happy with Dr. Blair and I feel that my daughter received good care whenever she saw him. He was not the problem, but there is never any excuse for the front people not to give guidance to or try and work a patient in who is having issues. If I had taken their direction and waited 6 days to see a doctor, my daughter may not be here today. Lastly, how unprofessional is it to use the fact that you are married to the doctor as an intimidation factor in responding to a patients concerns. I feel sorry for Dr. Blair, he seems like a good man. If his wife is that rude, unprofessional and ignorant in a professional work environment: I can only imagine what he has to deal with at home.