I attempted to go to your Kenosha Urgicare for a workers comp related finger injury. Your office manager, Ashley, should NOT be working with people. I was asking a question about what information was needed for the claim and she was so rude and had an attitude immediately. She also told me they would not even take me back until I had all the information. I told her she had a bad attitude and she proceeded to talk to a co worker about how people like me get service and then don't pay the bill, as if she knows anything about me. I was on the phone with my boss getting the information necessary and I told him how rude she was being, and she walked up on me and told me that I could not be seen because I was talking badly about her and her coworkers. She literally got on my face and then attempted to snatch the paperwork I had been completing out of my hands, while threatening to call the police on me. She then chased me out the door screaming a me and threatening me physically as well as again, threatening to call the police on me for disorderly conduct. I'm sure you can review your security footage to confirm what I am telling you. She chased me out the door and them came out again and got in my face outside of the clinic. I am literally traumatized by this incident. It was outrageous. This woman shouldn't be working in a medical setting or with people at all. I am seriously thinking about contacting the police about this. No one should be treated the way your employee, Ashley, treated me today.

excellent professional care!!

Before my visit, I was told insurance wouldn’t pay for anything. So I paid out of pocket. Two months later I get a bill from the clinic for more money, plus I did see that my insurance did pay them in a claim. Was told I would get a refund but still waiting. Plus now they are getting aggressive with me for the surprise extra charges.

I have asthma and sometimes my shoulder gets inflamed and they take good care of me. IIt's always very clean there. I also like that I can have a televisit during these Covid-19 times.

I was treated correctly and in a timely manner. I'm a nurse myself! I always go there. Too long to get into my doctor often.

Won’t ever return. Came in for a typical sinus infection, had them before And knew exactly what was needed. The Dr Wanted to treat my son for allergies instead of Sinus infection. Wanted him to wait a week for antibiotics when he is clearly slick, swollen eyes, blowing green and running a fever. Doctor was condescending to us and did not want anyone telling her what was wrong. Very Disappointed. The rest of the staff was very nice

Absolutely 100 percent, the best care you can get for your family. Highly recommend. Thank you, for everything...