Went in because my wife had an upper respiratory infections and my daughter had a sinus infection. I went it because the past couple days I was taking mucinex to clear my symptoms up and some other stuff. Nothing had been helping or relieving anything so I decided to go in. The receptionist when I walked in. Mind you I’ve never been to this location before. She said sign in so rude and ask why I was here so rudely. The wait time when I went it was barely a wait which is great. The took me to the room said to sit down on the bench. The receiptionist took a few more calls and was rude over the phone. The nurse that came in was really nice she was from the Huber heights location she was so kind and sweet. The Nurse Practitioner comes in walks in barely says a word I said that I was having congestion, pressure with a dry cough. She looked at what all I was allergic to. She said well since you are allergic to penicillin there’s not much else I can give you that’s about the only thing I can give you. And she said and after two days we don’t prescribe antibiotics it’s only after ten days that we prescribe that. She walked out the receptionist said here’s your papers and you can go bye. I’ve worked in Healthcare before so I know you can give something other then that and yes typically you don’t give anything till the symptoms are about ten days however I had said to her that my wife and daughter had been sick for the past week or so! The only reason why I’m giving one start is because of the nurse from Huber Heights. And that’s the only reason. The worse bed side manners and professionalism I have ever seen.

Got in and out and we’re very professional... I’ve been here with my daughter also, good experience then as well.

Website and door says it closes at 7:45. Arrived at 7:00 and all the doors are locked, people sitting around inside. Who runs this pathetic place.

I reserved an appointment online and received a text confirming my 9:37 time. I showed up at 9:15 and found a closed sign on the door. Apparently there was no doctor to cover that office that day. So I had to go to a different urgent care and wait over an hour to be seen AND I continued to receive texts during the day telling me I had missed my appointment and rescheduling me for a different time.