Wait time was over hour and a half with an appointment. Wasn’t too happy waiting so long.  But the Dr and nurses were awesome. Made us feel comfortable and was quick. Spent longer in the waiting room. X-rays were quick as well.

Walk-in and didnt expect to have so many kids waiting to be seen but for the amount of people waiting the wait time was not so bad. However the nurse practitioner was very nice and evaluated my son very well. I always recommend this urgent care!

I’ve been having a discomfort feeling in my body part so I was concerned and I discussed with the doctor and she was very good about letting me know what should be going on with my body and gave me the recommendation.

Love the staff so much!!! The only down side is the wait but totally expected. Great bed side manners from everyone. Would recommend for quick sick visit.

Needed a last minute appointment and was able to schedule and be see within that same hour. Little Spurs has been very convenient for my family as it’s hard to get an appointment with our pediatrician office.

Everyone was really nice and friendly when I checked in didn’t really wait long fast and convenient. We are all go back for future visits.

So the city base seems to be a better location as far as scheduling check-in and staff  that is definitely friendly and that makes me happy. Good job city base staff and will recommend as well as returning

They were quick and easy to schedule with online and they saw us quickly but office was incompetent. They did not send the correct prescription for my daughter. My daughter was delayed more than 6 hours to get her prescription she needed. Called in twice and assured it was going to be called in. Third time I was asked to come in to pick up prescription just to sit in the lobby and was informed they do not give paper prescriptions. The front desk was rude and had no urgency or respect for customers time. This is the first time I have had such bad experience at this office.

Booked online @915 got called after 1015 ...I complained and they have a walk-in and online saw some walk-ins were Infront of my daughter and we arrived earlier than 915...The staff had no apology some young chick w dark brown hair in her 20s ..no smile..no good customer interaction so put her in the back ..cause she is not for clients won't go again.to.that urgent care ever off Brooks City Base......

Accessibility and ease of making appointments online is wonderful. Unfortunately, making the appointment seems unnecessary as the wait time with appointment is pointless. Queality of care from staff is great. The staff is very educating and encouraging. Thank you