Our scheduling was easy ad was seen quickly however the Dr was out a rush a little rude. She didn’t want to test my 4 year old for flu or anything she was in a hurry. I feel we didn’t get anything resloved. Will have to go see Dr on the morning

I feel they do the bare minimum. My daughter was extremely sick. They did no testing. Just prescribed antibiotics. And had to pay a co pay of $145. I then went to Alamo city urgent care. They tested me for everything. Prescribed me everything I needed and my co pay was $30. Not going back to this clinic anymore.

My son still has a persistent cough after 5 days of given allergy meds and then day/nyquil. Was seen at your urgent care, and nothing was done because he doesn’t have a fever. Just told to come back if it worsens. I’ve continued to give him now mucinex and teas with honey. His cough is still persistent it’s even irritated his throat where there was blood when he spit his mucous out. I had to send him to school. And the school nurse called because she was concerned about his cough. But again no fever. It’s going to be 8 days now and I’m still suppose to wait for him to have a fever if I’m giving him ibuprofen for his headache!?

This place is awesome! Checked in online and experienced hardly any wait time. Staff was so friendly and patient with my sick terrible 2 year old. Highly recommend this place

I took my daughter in for a popped eardrum. My experience was pleasant with scheduling, wait time, and with the physician.

Brought my daughter in for a lingering cough, scheduled in the morning and seen that afternoon. Didn't wait long and got taken care of in a timely manner.

I absolutely loved the staff, the office was so clean and the 2 medical assistant Astrid an Kristi were amazing when giving my flu shot 10/10 amazing

ALL Staff is so amazing, friendly, and helpful!! Shoutout to MA Desiree who administered my Flu Vaccine, it was painless and she did a great job overall!

The only thing I do not like about this office is their lack of billing accuracy . On two separate occasions I have taken my children to be seen and was quoted an out of pocket cost when my deductible and out of pocket have been met . I work for an insurance company and am very knowledgeable when it comes to copayments. I have had to challenge the staff and have them double check their information. each time , they have come back and apologized , stating it is a “system error “ and correcting the payment to zero cost . I understand computers aren’t perfect and sometimes with insurance things are not updated timely but it only seems to be at this location . the fact that this has happened twice after being addressed the first time is a little puzzling . Makes me wonder how many other patients have been “accidentally” misquoted , especially those who are not as insurance savvy or may not understand their plan / coverage . This is not good business .

Staff was friendly and clinic was very clean MAs were amazing an so were providers