I came for a wound on Christmas Day. I got stitches and was tol to return in 3 days. I returned during business hours and was turned away because they were busy. I arrived at 9;30 the following day and waited 4.5 hrs to see someone I got a COVid test as well. After 6 days - despite the 48 hr promised results I still don’t have results which even if received now are useless. The girl at the front desk is snotty and borderline rude. The waiting room during my 4.5 was mixed between symptoms led and unsymtomatic w people not separated and some not even masked. A virtual Petri dish. There are no seats outside so if you are disabled you are stuck in the Petri dish. A terrible experience. Only Dr Tran was a blessing.

Yesterday, October 28th, I went to MD Now for a simple blood test. In order to actually get the blood test you must first see their “practitioner .”I was sitting alone, no other patients for over a half hour. I had to leave for another obligation and returned later that day when the office was full. Eventually I was called only to be placed in another office for another 1/2 hour before I could see the PA. The PA asked if besides the blood test I had anything else bothering me. I said yes, but I was told that you don’t do ultrasounds and I just wanted to know that a slight pain in my leg wasn’t a blood clot. She measured both my legs and said probably not a blood clot as both legs were the same size and blood clots cause swelling. She said she was going to recommend a place that would do the ultrasound. I said I am seeing a Dr. from Holy Cross on Monday. She said unless I agree to go to her person she would not release me without my signing a waiver which I agreed to do. Finally, I got my simple blood draw and left the office. I felt seeing the PA and having to sign a release was just a way of MD NOW trying to scam every last dollar from me. Not a great feeling. The blood report came the next morning. Excellent service for the results. I left my home for two hours and returned to 5 calls saying, “based on their review of my lab results I should get to the emergency room.” I tried nine(9) times to call their office without ever being able to speak with anyone from the MD NOW office in West Delray Beach on Military Trail. They didn’t answer their phone even for a supervisor who kindly tried to reach them. Today is Saturday Oct. 28th. I finally got through to The office in West Delray. The person I spoke with said she couldn’t read the lab report nor could anyone else in their office. The PA was currently with 4 patients and couldn’t get back with me. That is my experience at MD NOW. Why would anyone ever want to go there for medical treatment of any nature when this is what they put you through just to get a blood draw?