My wife and I received great care in this emergency room. We will continue to come to this center for our emergency needs.

This ER is amazing!

This ER is amazing!

One of the worst systems and scam by a medical facility. I was experiencing chronic pain I know better than to visit in emergency room. I was under the impression it was an urgent care center. I received the bill stating my insurance company paid close to 6000. I was responsible for 1300 felt. It was outrageous. Made payment arrangements. Two months later I received a separate bill of 1900 for the Doctors fee. Therefore the hospital urgent care emergency room whatever it is does not paid the physician. After further investigation, they stated that it is an urgent care center contacted my insurance company who stated they billed as an outpatient service. That is a scam in a rip off.

Worst service ever. Did not feel like it was a part of Memorial Health Systems. Went in with major pain. They took me in gave me a gown and that was the end of it. I was in pain, freezing and no blanket. Thank God the lady that does your registration came 30 minutes later and she got me a blanket and notified the nurse. After 2:30 hours more no one even came to ask how I was. I go dressed and left. They did not even ask me where I was going. Shameful. They make the real heroes look bad. Jorge Fortich

This hospital SUCKS first of all I was here a few weeks ago and this was the first complaint; I started my treatment 9/26 at noon in the joe DiMaggio hospital on Johnson st, they had no rooms available and offered me a “great program” where I would have my own room and be able to start treatment immediately the young lady said all I had to say was yes and I did and now regret it. Since the minute transport brought me to this hospital the nurses were chatting it up as if a patient didn’t just come in on a stretcher mind you the transport was also ready to go home how inconsiderate. I asked for food they told me there’s no more food I ordered my own food waited almost two hours for treatment and 5 hours for transport. The people are racist and just want to argue and bicker wow I’m a sick cancer patient for goodness sake please fix this hospital I had great care at the hospital on Johnson st. Now today: I have a kidney stone and they tell me I cannot eat ANYTHING I have not eaten since 10pm last night and the surgery is not until 6pm it is now noon 🕛 I am starving and after the nurse removed my dinner last night they left bread roll on my table so mind you I have not eaten since 10 pm it’s now noon I ate half a bread roll from this hospital the surgery is not until 6pm when I was promised surgery in the afternoon after speaking with the doctor at 9am could they not have been a bit more considerate and scheduled me a bit earlier that’s almost 24 hours without consuming food it’s just despicable and inconsiderate. I WILL NEVER VISIT THIS HOSPITAL AGAIN I RATHER DIE, in the memorial in Hollywood on Johnson street they actually care and are considerate and do things in a timely manner because they are so busy. I was told by a staff here that they NEED patients to stay open so use my insurance to cover your bills and inconvenience me for a half of roll to be able to fund the hospital another day how disrespectful. This is such bullshit I’m a recovering cancer patient and a single working mom that can not afford these losses of work but all there concerned for in this hospital is FUNDS. I returned with still the same infection so how was I cured? To now be going into surgery? Who is not supposed to eat for 24 hours I don’t even believe that is kosher. This is insanity and completely wrong. If you have a job and value your health visit any other memorial but this one, fool me once shame on you fool me twice and I won’t get fooled again. Checked in 10/15 and met the doctor on 10/16 horrible service.

The billing lady was super rude, her name tag was backwards, when I ask her for her name she was even more rude, and call the police because i attack her. The medical staff was good, but Annette ( I think is her name) make our experience was really bad.

THIS PLACE IS A SCAM!!! THEY SAY THEY ARE AN URGENT CARE BUT WILL CHARGE YOU EMERGENCY ROOM SERVICES! DO NOT GO TO THEM! The Dr. Saw my Husband for 15 minutes most didn't even give him a diagnosis and he charged my Insurance $1,137.00 this is TERRIBLE!!!

PATIENT BEWARE. I was seen for 5 minutes by a physician, given a rushed, incorrect diagnosis and then billed over $1000 as my portion (my insurance payed out over $2000). more specifically i was billed multiple co pays and a bill from the physician separately from the facility. this place is advertised as an urgent care on google but bills out AS AN EMERGENCY ROOM.