Mercy Health Urgent Care, Western Hills

Closed until 8am

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Monday, December 23 (EST)

Popular Clinic! Booked on Solv 10 times today

Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Mercy Health Urgent Care - Western Hills. Mercy Health Urgent Care is an urgent care center in Cincinnati, located at 5555 Glenway Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Health Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Health Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Health Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

5555 Glenway Ave

Cincinnati, OH, 45238

Get directions

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Closed now

Tue

8:00 am - 8:00 pm

Wed

Closed

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)

Insurance and payments

Insurance

While Mercy Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.8

What patients are saying...

5.0

Great staff, friendly, wait time didn’t take long at all, strongly recommend this place if ever needing to be seen immediately.

Brayden B.

Dec 16, 2024

Verified

5.0

I already left a review on Google regarding today's visit. Thank you.

Charise S.

Dec 15, 2024

Verified

2.0

I waited for 20 minutes before even being seen by the doctor and then he left out the room for 5 minutes and then came back .

Emily P.

Dec 12, 2024

Verified

1.0

I went on a Saturday morning for an 8:30 am appt. They were only open since 8 am and i didn't get seen until almost 9:45 am. They would have canceled me and told me to go home if i were 15 minutes late. Doctor's offices are rude and could care less about your time.

Brian E.

Dec 10, 2024

Verified

3.0

Me and my fiancé visited the clinic. We were both seen separately but the doctor based her diagnosis on mine without testing her for strep. Now she still feels sick the next day and will probably have to go back for a test.

Alex W.

Dec 5, 2024

Verified

5.0

Had upper respiratory issue. Was handled very well.

John S.

Dec 1, 2024

Verified

5.0

I have a bad cough that I thought was getting better. This morning it was obviously worse. I found this Mercy Health via my United Health care call line. This was one of the best medical experiences in my life - no exaggeration. The staff was exceptional. I certainly will recommend this provider.

Robert D.

Nov 30, 2024

Verified

5.0

The medical staff was wonderful I felt at ease and comfortable.

Martha M.

Nov 29, 2024

Verified

2.0

This was an awful experience. Jay Ward has 0 bedside manner. As a nurse myself I would hate to work for him. I hope he is close to retirement because he is not great with patients. Doesn’t listen or even look. I don’t care how long you’ve been practicing, listen to your patients. The whole place just seemed like they didn't want to be there. Odd experience and will never go back.

Jackie F.

Nov 29, 2024

Verified

5.0

I came in with a very painful UTI. There was only one patient ahead of me so I was seen very quickly. Everyone in the office was so nice, so accommodating, and very professional!  I've been to this urgent care three times. I pass up two other facilities on my way there. But Jay is wonderful and he makes me want to come back there. He is very efficient, patient, and understanding.   I absolutely would recommend him to anyone!  THANK YOU!

Mary E. W.

Nov 27, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Health Urgent Care in reviews?

130 patients have shared ratings for Mercy Health Urgent Care in Cincinnati on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Mercy Health Urgent Care’s profile.

How do I make a booking at Mercy Health Urgent Care, Western Hills?

You can book a visit with Mercy Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Mercy Health Urgent Care accept?

Mercy Health Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Health Urgent Care

Depending on insurance status and whether Mercy Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Health Urgent Care, Western Hills?

As an urgent care center, Mercy Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Health Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Health Urgent Care, Western Hills located?

Mercy Health Urgent Care is located at 5555 Glenway Ave in Cincinnati and serves patients throughout the area.

Is Mercy Health Urgent Care, Western Hills open on the weekends?

Yes. Mercy Health Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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